Quality Analyst (contract)

Quality Analyst (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary

We are seeking a highly technical and strategic specialist to transform how content quality is validated across modern productivity and AI-powered experiences. This role focuses on designing scalable evaluation systems, automated testing workflows, and AI-assisted quality frameworks that increase efficiency while maintaining human-centered quality standards. The ideal candidate understands where automation can replace manual review, where human evaluation remains critical, and how to build systems that continuously improve content quality at scale. This individual will partner with cross-functional teams to define testing strategies, build evaluation frameworks, develop automation opportunities, and shape the future of content quality operations.

Job Responsibilities

• Design scalable testing and evaluation frameworks for content, templates, prompt templates, and AI-generated experiences
• Define quality measurement approaches and establish testing standards across content ecosystems
• Create recommendations for balancing automation, AI evaluation, and human review
• Develop and implement automated testing workflows and validation systems
• Build tools and processes that reduce manual effort while maintaining content quality
• Identify opportunities to leverage AI for defect detection, content validation, and quality assurance
• Design human-in-the-loop evaluation frameworks for assessing AI outputs
• Establish quality rubrics, benchmarking criteria, and testing methodologies
• Determine where human judgment adds measurable value and where automation can scale operations
• Analyze testing metrics and operational data to identify improvement opportunities
• Develop recommendations that improve quality, efficiency, and testing coverage
• Measure the effectiveness of testing systems and continuously optimize workflows
• Partner with cross-functional teams on automation recommendations and evaluations of quality risks
• Drive adoption of testing standards and scalable evaluation practices
• Influence long-term strategy for content quality and AI evaluation programs

Requirements

• 2–4 years of experience in test automation, quality engineering, AI evaluation, or systems development
• Minimum 2 years of demonstrated experience in content testing and automation work, including hands-on use of Python and automation tooling
• Minimum 2 years of demonstrated experience translating data findings into recommendations, actions, next steps, and milestones
• Minimum 1 year of experience with AI tooling such as Copilot or VSCode, with 2 years preferred; transferable experience with comparable AI tools is acceptable
• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, Artificial Intelligence, or a related field
• Strong experience with Python and automation tooling
• Experience with AI tooling and infrastructure including Copilot and VSCode
• Experience building testing frameworks, quality systems, or workflow automation solutions
• Experience interpreting data and translating findings into strategic recommendations, actions, next steps, and milestones
• Strong technical problem-solving and systems-thinking skills
• Experience evaluating generative AI systems or LLM-powered products (preferred)
• Experience designing human evaluation programs or human-in-the-loop workflows (preferred)
• Familiarity with content quality measurement and content operations (preferred)
• Experience working with machine learning, AI quality, or model evaluation frameworks (preferred)
• Understanding of productivity software ecosystems (preferred)
• Experience building internal tools, dashboards, or quality monitoring systems (preferred)

Additional Details

• Location: Remote
• Duration: 5 months
• Pay Range*: $34 - $39 per hour
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This Role Is Eligible For The Following Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email [email protected]. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

• We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.