New Business Account Manager — SaaS Payroll & HR Software

New Business Manager — SaaS Payroll & HR Software

Company: Blue Bison Software Ltd.
Location: Remote
Working Hours: Must work Eastern Time / Caribbean business hours
Engagement: Contractor / B2B arrangement
Focus: 100% new business development
Market: Caribbean payroll, HR, workforce management, and compliance software

About Blue Bison

Blue Bison Software is a growing payroll and HR software company serving businesses across the Caribbean. Our platform helps employers simplify payroll, HR, scheduling, reporting, and compliance in markets where local regulations are complex and accuracy matters.

We work with small and mid-sized businesses, enterprise employers, professional firms, hospitality groups, financial services companies, healthcare organizations, and other employers that need reliable payroll and HR technology.

We are now looking for a dedicated New Business Manager to help us expand our customer base across our target markets.

About the Role

This is a 100% new business sales role.

The primary responsibility is to identify, qualify, develop, and close new customer opportunities for Blue Bison’s payroll and HR software platform.

This is not a customer success role. It is not an account management role. Existing customer relationships, renewals, and account expansion are handled separately.

You will be responsible for building pipeline, responding to inbound enquiries, following up with prospects, running discovery calls, coordinating demos, managing proposals, and helping convert interested businesses into new Blue Bison customers.

The ideal candidate is commercially disciplined, highly responsive, comfortable selling SaaS solutions, and able to learn enough about payroll, HR, and compliance to have credible conversations with business owners, finance leaders, HR managers, and operations teams.

Working Hours and Availability

This is a remote role, but it is not an asynchronous role.

The successful candidate must be available and actively working during Blue Bison’s core business hours, aligned to Eastern Time / Caribbean business hours. This is essential because the role involves live prospect conversations, demos, internal sales coordination, client handoffs, and timely follow-up with businesses in our target markets.

Applicants must be comfortable structuring their working day around Eastern Time business hours, regardless of their physical location.

Key Responsibilities

• Generate and develop new business opportunities across assigned target markets.
• Respond quickly and professionally to inbound leads, partner referrals, campaign responses, and prospect enquiries.
• Conduct proactive outbound prospecting to build pipeline in selected verticals and geographies.
• Qualify prospects based on company size, payroll complexity, current systems, decision process, urgency, and fit.
• Run discovery calls to understand payroll, HR, scheduling, reporting, and compliance pain points.
• Coordinate and support product demos with the appropriate internal team members.
• Manage prospect follow-up from first contact through proposal, negotiation, and close.
• Maintain accurate and timely records in the CRM, including lead status, next steps, notes, opportunities, and forecast updates.
• Prepare quotes, proposals, and commercial follow-ups in line with approved pricing and sales process.
• Work closely with leadership, marketing, product, and implementation teams to improve the sales process.
• Provide market feedback on prospect objections, competitor activity, pricing, feature requests, and buying triggers.
• Meet agreed activity, pipeline, and new business revenue targets.

What Success Looks Like

In this role, success means:

• New qualified opportunities are consistently created and followed up.
• Prospects receive timely, professional, and informed communication.
• CRM records are accurate, current, and useful.
• Demos and proposals are progressing through the pipeline.
• New customers are being closed.
• Sales activity is disciplined, measurable, and visible.
• Blue Bison is represented professionally in every prospect interaction.
• Follow-up is fast, consistent, and reliable.

Required Experience

• Proven experience in B2B SaaS sales, new business development, or consultative software sales.
• Comfortable owning new-logo sales activity from prospecting or first enquiry through to close.
• Experience selling to SMB and/or mid-market customers.
• Strong discovery, qualification, objection-handling, and follow-up skills.
• Ability to manage multiple active opportunities without losing detail or momentum.
• Excellent written and verbal communication skills.
• Strong CRM discipline and comfort working with structured pipeline reporting.
• Ability to work consistently during Eastern Time / Caribbean business hours.
• Ability to learn a complex product and market quickly.
• Self-motivated, organized, and highly responsive in a remote working environment.

Strong Advantage

• Experience selling payroll, HR, workforce management, accounting, compliance, ERP, finance, or business operations software.
• Experience selling into small businesses, professional services firms, hospitality, healthcare, financial services, or multi-location employers.
• Experience selling in smaller or regional markets where trust, credibility, and follow-up matter.
• Familiarity with HubSpot or similar CRM tools.
• Experience working in a startup, scale-up, or small SaaS company.
• Experience working remotely while aligned to a specific business time zone.

Not the Right Fit If

This role is probably not the right fit if you are mainly looking for:

• Customer success or account management.
• Renewals or existing-account expansion only.
• A role focused mainly on relationship maintenance.
• A sales role where all leads are pre-qualified and handed over.
• A largely asynchronous remote role.
• A schedule that cannot consistently align with Eastern Time / Caribbean business hours.
• A large corporate sales environment with extensive sales support.
• A role requiring heavy coaching on basic SaaS sales process, CRM discipline, or follow-up cadence.

Working Style

Blue Bison is a small, practical, and customer-focused company. We value people who communicate clearly, follow through, take ownership, and work well without unnecessary complexity.

You should be comfortable working remotely, managing your own schedule responsibly, and maintaining strong communication with the team. Responsiveness and follow-up discipline are essential.

This role will suit someone who is proactive, commercially curious, organized, and comfortable operating in a hands-on sales environment where every prospect interaction matters.

Compensation

Compensation will include:

• Base contractor compensation, agreed based on experience.
• Performance-based commission and/or bonus tied to new business results.
• Reimbursement of approved business travel and expenses where required.

Final compensation structure will be discussed with shortlisted candidates.

How to Apply

Please apply with your CV and a short note explaining:

1. Your experience with new business SaaS sales.
2. Examples of new customers or revenue you personally sourced or closed.
3. Your experience selling to SMB or mid-market customers.
4. Your availability to work Eastern Time / Caribbean business hours.
5. Why this role interests you.