IT Support (Bratislava office/hybrid)

Enjoy Gaming is a software provider focused on creating high-quality digital entertainment experiences, including Slots and Live Games. Our team brings together experienced professionals in game development, product, and design, driven by a passion for innovation and quality.

At Enjoy Gaming, we value ownership, excellence, and drive. These principles shape the way we work, collaborate, and build products.

Join us and be part of our innovative journey in the gaming world!

We are currently seeking an IT Support Specialist. You will collaborate closely with the operations team and other departments to ensure our global team has seamless access to all necessary tools and equipment. You will also have the opportunity to own the onboarding/offboarding processes, manage our hardware asset lifecycle, and shape our internal IT support workflows.

Requirements:

Tools & Platforms
— Google Workspace
— Slack
— Apple Business Manager
— Jira

Operating Systems
— macOS + Windows

Will be a plus:
— Okta
— MDM (Mobile Device Management)

Experience:
— macOS & Windows troubleshooting
— Onboarding & offboarding (hardware ordering, device setup)
— Asset management
— Working as 1 & 2 line support

Responsibilities:
— Preparing onboarding materials and processes for new employees
— Purchasing and procuring IT equipment
— Creating accounts for new employees
— Granting and managing access to company systems
— Handling and resolving helpdesk tickets
— Providing remote technical support to employees

What We Offer:
— Competitive Salary in EUR: with annual performance reviews to recognize your growth
— Flexible Remote Work: balance productivity and comfort
— Comprehensive Benefits: including medical insurance, psychologist support, and Polish and Slovak-speaking clubs
— Generous Paid Time Off: 20 working days of paid vacation, plus 10 additional paid days off, 10 paid sick days, and all national holidays in your country
— Professional Development Support: reimbursement for courses, trainings, and certifications
— Well-being Perks: support for language classes, sports, massages, or life coaching

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

I give my consent following the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.