Group / Senior Product Manager, Lead

We're a fast-scaling VC-backed startup working at the intersection of fintech, retail, and travel. Our product, PIE VAT is a frictionless digital solution for the $70b tax free shopping. We are a remote-first distributed team across the US, Europe, and Japan. Among our thousands of store partners are some of the best known brands and retailers in the industry including Helly Hansen, Muji, Adidas, etc.

As Pie’s growth continues to accelerate (3x growth last year) and our product continues to delight users, we’re looking for incredible people to help lead product development. Our product-first focus allows for features and decisions to be led by a customer-centric mindset. We’re analytical and ambitious - willing to do whatever it takes to empower our teams, and bring as much value as possible to our customers.

What we're looking for:
We are looking for a product lead to manage our product roadmap, our growing Product team, and push the product forward. As a core member of our product and engineering team, you will own our feature and innovation roadmap. This role will focus on products both for our store partners as well as our tourist app. The role may also include management of ICs. You will work cross-functionally with our global Sales, Business Development and Engineering teams to identify, implement, and measure new features and use cases.

What you will be working on:
Drive the strategy, tactics, and timelines for building engagement across Pie products (consumer and merchant facing)Partner with engineering to build platforms and applications for customer data, personalization and experimentation Develop innovative and industry leading features and products that uniquely serve Pie’s store partners and differentiate via design and clever applications of data Inspire your cross-functional peers in order to build a strong partnership in delivering excellent products and services Scope and define integration projects with other technology partners.

Qualifications:

• 6+ years of product management or equivalent experience
• Experience driving cross-functional growth initiatives that require deep analytical abilities and strong data analysis capabilities
• Strong customer empathy and experience shaping product direction and execution based on customer needs
• A hunger to tackle complicated and impactful product & business problems
• Strong strategic thinking, problem solving, and logical structuring abilities with a data-driven mentality
• A humble and scrappy get-it-done mindset
• Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction
• Excellent verbal and written communication skills

Bonus (Good to Have):

• Consumer marketplace products experience
• Interest and experience in tourism/retail technology
• Fintech/payments experience
• Mobile advertising / marketing experience