Senior Software Engineer, DevOps

Job Title: Senior Software Engineer, DevOps

Department: Product Development

About the Role: A Senior Software Engineer, DevOps is responsible for designing, building, and operating the cloud infrastructure, automation, and platform capabilities that power Unite Us products. This role partners closely with engineering teams to deliver secure, scalable, and reliable systems while driving improvements in infrastructure, CI/CD, observability, security, and operational excellence. The ideal candidate combines strong technical depth with a pragmatic approach to problem-solving, thrives in ambiguous environments, and serves as a technical leader through mentorship, collaboration, and continuous improvement.

What You'll Do:

• Architect and implement scalable, secure cloud infrastructure solutions that align with industry best practices, security standards, and regulatory requirements.
• Design, implement, and maintain Infrastructure as Code (IaC) solutions to ensure repeatable, scalable, and auditable infrastructure deployments.
• Drive improvements to CI/CD pipelines, observability platforms, and infrastructure automation across engineering.
• Monitor, maintain, and optimize cloud infrastructure, networking, performance, availability, reliability, and cost efficiency.
• Define and improve service reliability through monitoring, alerting, incident response, root cause analysis, and capacity planning.
• Champion DevSecOps practices by implementing security controls, vulnerability management, secrets management, infrastructure hardening, and least-privilege access principles.
• Troubleshoot complex infrastructure and platform issues using strong analytical and problem-solving skills.
• Identify, prioritize, and lead remediation of systemic infrastructure challenges and technical debt.
• Support engineering teams through enablement initiatives, day-to-day operational requests, and incident response.
• Create and maintain documentation, playbooks, and technical resources that promote consistency and knowledge sharing.
• Provide training, mentorship, and technical guidance in cloud technologies, Infrastructure as Code (IaC), automation, security, and DevOps practices.
• Partner with cross-functional teams to align platform strategy, architecture, security, and operational goals.
• Establish and promote DevOps standards, security best practices, and operational excellence across the organization.
• Participate in a 24/7 on-call rotation and support production incident response and resolution.

You’re a great fit for this role if:

• 5+ years of experience in software engineering, cloud infrastructure, platform engineering, or DevOps-focused roles.
• Experience designing, implementing, and supporting cloud-native infrastructure and automation solutions.
• Proven success driving infrastructure standardization, platform improvements, tool consolidation, and technical debt reduction.
• Experience implementing security best practices including IAM, network security, secrets management, vulnerability remediation, and infrastructure hardening.
• Experience operating and supporting highly available production systems in cloud environments.
• Experience with incident response, root cause analysis, and continuous service improvement.
• Experience mentoring engineers and providing technical leadership across cross-functional teams.
• Proficiency with command-line tools, Linux-based systems, and source control platforms such as Git.
• Experience developing and maintaining scripts and automation solutions using Python, Bash, or similar languages.
• Familiarity with the following technologies, with deep expertise in one or more:
• Bachelor’s degree in CS, Software Engineering, or a related field, or equivalent practical experience preferred.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based.
• The target pay range for this role is: $140,000-$175,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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