Solutions Engineer

*About the job *

Chartwell is redefining possible by delivering rapid, remarkable, and sustainable productivity gains for manufacturing leaders. By consistently delivering significant, quantifiable improvements to capacity, productivity, and resource efficiency, we enable businesses to grow sustainably without capital investment. Our results-focused methodology has delivered remarkable results across healthcare, chemicals, FMCG, industrials, and more. Chartwell has a global presence with offices in the UK, USA, and Germany.

Chartwell Digital amplifies our impact in the digital era, blending our tried-and-tested consulting approaches with innovative digital strategies for broader, more profound influence and results sustainability.

*The role *

We are looking for someone to lead custom software implementations for our clients and aid in the development and maintenance of our SaaS Operations Improvement platform, ChartEx.

Creating software at Chartwell Digital to support operational excellence is a technically rigorous undertaking. Chartwell consultants meet a high bar of capability, and we are building software to support and enhance their robust application of Chartwell methodologies on client sites.

Reporting to the Tech Lead, you will own the design and development of rapidly implemented custom digital tools for our clients as well as assist with the development and maintenance of the flagship Chartwell Digital projects, working collaboratively with the Chartwell Digital team and the wider Chartwell consultants and clients. As a Solutions Engineer, you will be expected to lead interactions with the client, from reporting out to senior leadership to receiving feedback from users. We need our engineers to be versatile, display leadership qualities, and be enthusiastic to take on new problems across the full stack, always delivering in accordance with best practice.

The role is remote with expected travel of 10-15%, and you will ideally live within a few hours of our office in Boston or in CT/ET, but not required. Open to UK/DE/Canada as well.

*Responsibilities: *

Own the design, development, testing, deployment, and maintenance of custom client software, end to end.

Build and enhance features on ChartEx, our SaaS operations-improvement platform.

Develop on-site tools that drive user adoption and measurable manufacturing process improvement.

Lead the technical side of client engagements, from scoping requirements to presenting results to senior stakeholders.

Keep projects on track by managing priorities, deadlines, and deliverables, and keeping teams aligned on goals and timelines.

Balance a roughly 50/30/20 split across post-sales delivery, SaaS platform development, and pre-sales scoping and development.

Support the growth of the Chartwell Digital team by sharing knowledge and raising the technical bar.

*Minimum qualifications: *

Bachelor's degree or equivalent practical experience. 

3+ years of experience with full stack software development, and 1+ year of experience in a client-facing role, such as Technical Delivery or Solutions Engineering or Consulting.

Familiarity with most of our stack (PostgreSQL, FastAPI, Next.js, TypeScript, Azure).

Experience rapidly developing and deploying functional applications for clients.

*Desirable qualifications: *

Master's degree or PhD in Engineering, Computer Science, or a related technical field.

Experience setting technical direction on projects.

Experience working in or with manufacturing organizations.

Experience working in an agile environment, with knowledge of key agile processes and testing methodologies.

Familiarity with the wider client-side platforms we work with (AWS, MS Power Platform, dash apps).

Exposure to embedded development (C++/Rust) — a niche plus, not required.

Strong skills in Python and front-end development (JavaScript and/or TypeScript, HTML, CSS, or equivalent).

*Note that years of experience are only indicative – if you think you’re the best person for this job, please do apply! *