Bevertec
Actively Hiring
Fidning best talent in market
Application Support Specialist
- Old Toronto
- |Contract
Posted: 1 month ago
Job Location
Old Toronto
Remote Work Policy
In office
Visa Sponsorship
Not Available
RelocationAllowed
Skills
Dashboards
Salesforce
Reports
WorkFlows
Entitlement Management
Flows
Permissions
Microsoft Entra ID
SLAs
Security Groups
Objects
Ticket Queues
B2B Guest Invitations
Approver
Hardware Authentication Token (FIDO2) Lifecycle Management
About the job
- Experience supporting Salesforce-based applications
- Familiarity with Salesforce ecosystem (objects, workflows, flows, permissions, reports, dashboards)
- Experience Managing ticket queues and SLAs
- Prioritizing incidents based on impact/urgency
- Escalating appropriately while ensuring closure quality
- Proven experience providing end-user support in a SaaS environment
- Identity-directory administration (e.g., Microsoft Entra ID): security groups, B2B guest invitations, approver / Entitlement Management
- Hardware authentication token (FIDO2) lifecycle management
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
Thank you for your interest in your next great opportunity with Bevertec
Only those selected for an interview will be contacted, Bevertec is committed to Employment Equity and encourages applications from all qualified candidates. In accordance with the Accessibility for Ontarians
