Chief of Staff

Molten Cloud empowers creators and rights-holders of media content through technological innovation. The Molten Cloud platform transforms and simplifies today's complex intellectual property rights, content and licensing operations. The platform is used by media organizations to manage over 175M film/TV rights worldwide.

Founded in the heart of MIT, Molten Cloud is committed to breaking the barriers that hold digital creativity and media experiences back today. We are a diverse team of hackers, hustlers, and hipsters, and are backed by leading media-tech investors and advisors such as Jack Dorsey and Ashton Kutcher.

The Role

As Chief of Staff, you will serve as a force multiplier for the executive team — keeping the business running operationally while driving strategic initiatives that move the company forward. This is a dual-mandate role for someone equally comfortable closing the monthly books as they are preparing board materials.

Key Responsibilities

Strategic & Executive Support

• Drive strategic initiatives on behalf of the executive team, ensuring cross-functional alignment and accountability.
• Prepare materials for board meetings, investor updates, and key external stakeholder engagements. Serve as a communication bridge across leadership, ensuring clarity and follow-through on priorities.
• Conduct research and analysis to support executive decision-making and planning.

HR & Hiring

• Own hiring end-to-end: sourcing, interview coordination, offers, and onboarding.
• Apply creative sourcing methods to attract quality candidates.
• Manage benefits administration through HR/payroll platforms and maintain HR compliance.
• Serve as the internal go-to for HR-related questions and employee support.

Finance & Billing

• Manage customer billing cycles, ensuring accurate invoicing and timely collections.
• Support monthly books close, expense tracking, and budgeting in coordination with accounting.
• Oversee commission tracking and ensure accurate, on-time payouts.

Sales & Marketing Operations (RevOps)

• Own CRM hygiene, pipeline reporting, and revenue dashboards for leadership visibility.
• Manage lead handoff processes, funnel reporting, and campaign tracking.
• Support sales enablement and event coordination for industry events and conferences.
• Identify and implement process improvements across the sales and marketing funnel.

General Operations

• Plan and execute team offsites and company events.
• Build and refine internal processes to improve efficiency across the organization.
• Collaborate cross-functionally to solve problems and support high-priority initiatives.

Who You Are

• Operates at Two Altitudes: As comfortable preparing an investor deck as closing the books or running a hiring process.
• Highly Organized: Manages multiple workstreams simultaneously without dropping details.
• Entrepreneurial: Takes ownership, embraces ambiguity, and drives projects to completion.
• Effective Communicator: Builds trust across teams and communicates clearly with stakeholders at every level.
• Analytical: Uses data to inform decisions and measure results.
• Adaptable: Thrives in fast-moving environments where priorities shift and no two weeks look the same.

Qualifications

• 5+ years as a Chief of Staff or in an operations leadership role at a startup.
• Strong organizational skills with the ability to prioritize across competing demands.
• Proficiency with spreadsheets, CRM tools, and project management software.
• Accounting or finance background is a plus; MBA is a plus.
• Bachelor’s degree in Business, Economics, or a related field (or equivalent experience).

Our Culture
Our culture is about being rigorous at work and celebrating our big and small wins as a team. At Molten Cloud, you will have the opportunity to own and lead your own workstreams, learn from exceptional individuals on the team, and help build technology that matters across the world.