Building Maintenance Engineer

Location: 225 N. 13th Street in Center City, Philadelphia

Time Commitment: approximately 32-40 hours

Anticipated Schedule: Flexible - including nights, weekends, and holidays.

The Role

Kasa is seeking a Building Engineer who will be responsible for providing specialized support for all building systems maintenance and facility operations of our Philly Market. This includes a focus to identify equipment reliability opportunities and improving upon quality. This role will demand time spent on the ground "living the business" with extreme detail orientation, but will also require analytically rigorous strategic thinking to guide the Kasa leadership teams.

This role will report to the Operations Manager and work closely with the East Portfolio team.

About the Team

This role is in our Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

Day in the life of a Kasa Building Engineer

Like any Ops role, you should expect to have a number of competing priorities in a given day or week. This position relies on experience and judgment to plan and accomplish goals with a wide degree of autonomy, creativity, and cost-effectiveness.

Responsibilities

• Actively provide technical engineering support for the on-site team regarding the operation, improvements, replacements, and/or upgrades for building systems and equipment.
• Identify and recommend potential building systems-related projects.
• Lead efforts involving preventative maintenance requirements, process improvements, standards review and troubleshooting, equipment selection, and service vendors.
• Direct capital projects such as major design changes, performance and process improvement changes, and reliability analysis and related improvements.
• Assist the Operations Manager with reviewing price quotes for the procurement of parts, services, and labor for ongoing property maintenance and special projects.
• Understand existing elevator and fire/life safety systems maintenance, making recommendations for process or capital improvements, and assisting in project management of modernization of any of these systems.
• Maintain records related to property permits, licenses and environmental requirements.

Experience

• Minimum 4 years of experience providing facilities support in the commercial, multi-family, or hospitality industry
• Strong working knowledge of all building systems including but not limited to MEP, commissioning, life and fire safety, elevator modernization, HVAC, and other centralized systems
• You are data-driven, with metrics on your mind, and have the ability to interpret and analyze financial and non-financial data
• You have a high level of independence and can make thoughtful decisions, even in fast-paced and ambiguous operating environments
• You are obsessive about clear documentation of learnings, and always approach a problem with the mindset of how you could scale the solution to 100x the size
• You communicate with clarity and empathy and can deliver impactful presentations to both senior business leaders as well as daily operations staff
• You have excellent time management skills and enjoy juggling multiple time-sensitive projects at the same time
• You're comfortable lifting items up to 50 pounds
• You can handle stressful situations with a calm and positive demeanor
• Travel is part of your DNA and you have a passion for the real estate, tech, and hospitality industry

Plus if...

• You've worked for small and large enterprise companies
• You have familiarity with the Short Term Rental (STR) industry

In one year, you will succeed at Kasa by having:

• Become an invaluable resource to our team regarding property facilities operation and upkeep
• Earned the trust of cross-department leaders and managers to be a valued and reliable partner for Kasa's experimental property efforts
• Established at least one new tool or process that increased Kasa quality standards

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Benefits

• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
• The Pay: The starting base pay range for this role is $67,000 - $75,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
• Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
• Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.