QA Automation Engineer II

QA Automation Engineer II

Job Description

Opportunity Summary

We are looking for an enthusiastic and dynamic individual with 3-5 years of experience to join Upland India as a QA Automation Engineer II for our Upland Panviva product. The individual will work on the quality and automation aspects of the product.

What would you do?

• Design, develop, and maintain automated test frameworks.
• Create robust, reusable, and scalable test scripts for UI and API testing.
• Ensure early defect detection and high-test coverage across releases.
• Participate in planning meetings to iron out a testing plan upfront based on requirements
• Test bug fixes and new features before release
• Act as a reference for a team of passionate software engineers
• Collaborating with other QA and Software Developers to develop solutions
• Test API end-points using an API Tool like Postman.

What are we looking for?

Technical Skills

The following skills are needed for this role.

| | |
| --- | --- |
| Experience | · Overall 3-5 years total experience in test automation tools like Selenium Cypress, Playwright, TestNg & Cucumber or any other automation tools |
| Primary Skills | · C#, Python · Google Chrome dev tools · Backend/API end-to-end test – Postman or SOAP UI · DB testing (SQLor mySQL or Postgres) · Use AI-assisted tools (Copilot or any other tools, AI‑based test generators, script optimizers) to: o Analyze business requirements, user stories, and workflows o Auto-generate or accelerate automation test script creation o Optimize test scripts and reduce maintenance effort |
| Secondary Skills | · System troubleshooting and debugging · Understanding of microservices, containers, AKS/Kubernetes. · Familiarity with CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions). · Performance Testing: Familiarity with tools like JMeter, BlazeMeter, Gatling, or LoadRunner. · Agile and Scrum, Kanban |
| Soft Skills | · Thrives collaborating in a team environment with a diverse range of people · Passionate about delivering an amazing customer experience · Able to have a change of mind, and able to change the minds of others · Writes clearly and concisely |
| Growth Skills | · Possesses a good work ethic; a self-starter with a desire to grow · Always looking for better ways to get the job done |

Qualification

A Bachelor’s degree in Computer Science or equivalent will be required for this role.

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. *Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance*. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About Panvia

Upland Panviva is a knowledge management platform built for customers and industries which are compliance driven, highly regulated and often, with complex business processes. Shifting knowledge into the digital age, Panviva also enables organizations to take an omni-channel approach in integrating IVR, chat bots, self-service portals, and many other channels. Most recently, we’ve added Nugget to our product which is a self-service bot empowering remote employees with instant answers, giving them extra time to deal with more complex issues for their customers.

Our R&D teams are primarily located in Melbourne Australia with our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we’re supported by a large global business meaning it’s also big enough for you to learn and develop your skills within an experienced team.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

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