Talent & People Operations Manager

Talent & People Operations Manager

Location: Fully Remote (US-based)
Reports to: COO

Compensation Range
Base: $100,000–$125,000/year

The Opportunity

Most startups burn cash to find a market, at Symmetric, we’ve spent the last few years winning it. We've been profitable from Year 1, remain employee-owned, and doubled in 2025 with line of sight to repeat that growth in 2026.

Our product is the data engine behind the world’s most sophisticated healthcare systems - 17 of the Gartner Top 25 supply chains already rely on Symmetric. We provide cutting-edge solutions that streamline procurement, item master data management, and improve efficiency across healthcare systems.

We have a fully remote team that's making a big impact on the healthcare supply chain by working closely with enterprises (health systems, hospitals, consulting firms, etc.), regulatory agencies, and industry groups.

Role Overview

We are seeking a Talent & People Operations Manager to lead and support the full employee lifecycle. This role plays a critical part in shaping our workforce, ensuring we attract top talent while maintaining a fair, respectful, and mission-driven culture.

This individual will partner closely with leadership to manage hiring processes, performance management, and employee transitions with professionalism, empathy, and strong business judgment.

Key Responsibilities

Talent Acquisition & Hiring

• Partner with leadership to define hiring needs and workforce planning strategies
• Lead end-to-end recruitment processes, including sourcing, interviewing, and offer management
• Develop structured, scalable hiring practices and improve candidate experience
• Ensure alignment between hiring decisions and company goals

Employee Lifecycle Management

• Support onboarding and integration of new hires to ensure early success
• Partner with managers on performance management, feedback, and development plans
• Help design and implement people policies and best practices

Culture & Organizational Effectiveness

• Help build a high-performance, accountable, and respectful workplace culture
• Identify trends in hiring, retention, and employee performance
• Recommend improvements to organizational structure and people processes

Employee Relations & Separations

• Advise leadership on performance issues, disciplinary actions, and terminations
• Manage employee separations (voluntary and involuntary) with professionalism, empathy, and legal compliance
• Ensure documentation, risk mitigation, and adherence to employment laws and company policies
• Conduct exit processes and gather insights to improve retention and culture

Qualifications

Required

• 5+ years of experience in HR, People Operations, Talent Management, or similar role
• Strong experience in both recruiting and employee relations (including terminations)
• Knowledge of employment law and HR best practices
• Excellent interpersonal, communication, and conflict resolution skills
• Ability to handle sensitive situations with discretion and professionalism
• Experience working in healthcare, consulting, or high-growth environments is a plus

What We’re Looking For

• Sound judgment and the ability to balance empathy with business needs
• Strong organizational and process-building skills
• A proactive, solutions-oriented mindset
• Comfort operating in a dynamic, evolving environment

What We Offer

• Competitive Salary with performance-based bonuses and commissions.
• Comprehensive Benefits Package, including 100% covered health, dental, vision, 401K matching, and flex PTO.
• Meaningful Work: You’ll see the real-world impact of the solutions you’re selling.
• Growth Potential: Join a profitable, high-growth, founder-led scaling startup with opportunities for career advancement.
• Autonomy & Ownership: We trust our team members to be the experts in their craft.