Business Systems Analyst

Note: Past experience working with "Capital One" is preferred

We are seeking an experienced Lead Business Systems Analyst to join our team in a fully remote capacity. The ideal candidate will have strong expertise in Trintech Frontier (Fiserv), experience leading system upgrades and deployments, and the ability to collaborate cross-functionally with technical and business stakeholders. This role requires strong analytical skills, application lifecycle experience, and hands-on involvement in testing and release processes.

Key Responsibilities

Lead requirements gathering, analysis, and documentation for system enhancements and upgrades
Act as the primary liaison between business stakeholders and technical teams
Support application upgrades, system deployments, and release management activities
Create and manage user stories, acceptance criteria, and workflows in Jira
Coordinate and execute testing efforts (SIT/UAT), ensuring system stability and quality
Identify process improvement opportunities and recommend system enhancements
Provide production support and troubleshoot system-related issues
Requirements
7–10 years of Business Systems Analysis experience
Strong understanding of enterprise financial systems
Excellent stakeholder communication and documentation skills
Experience working in Agile environments