Cloud Operations Engineer

Job Summary

mPulse is seeking a Cloud Operations Engineer (AWS) to support and optimize our cloud infrastructure. This role will be responsible for managing AWS environments, ensuring system reliability, improving performance, and driving cost efficiency.

The ideal candidate will work closely with DevOps, SRE, and Security teams to maintain a secure, scalable, and highly available cloud environment. This position plays a key role in infrastructure automation, monitoring, and incident response to support production systems and client-facing services.

Responsibilities

• Deploy, monitor, and support cloud infrastructure in AWS environments
• Manage multi-account AWS environments using best practices (e.g., Organizations, IAM)
• Automate infrastructure provisioning using Infrastructure as Code (CloudFormation, Terraform, CDK)
• Implement monitoring, logging, and alerting using tools such as CloudWatch, CloudTrail, and third-party platforms
• Troubleshoot and resolve performance issues across compute, network, and storage layers
• Drive cost optimization initiatives using tools such as AWS Budgets and Cost Explorer
• Maintain and improve backup and disaster recovery processes
• Partner with DevOps and Security teams to enforce cloud governance and compliance standards
• Serve as a technical point of contact for cloud operations, including routing, SES, and troubleshooting
• Participate in on-call rotation and incident response for production systems

Qualifications

• 3+ years of experience managing AWS environments in production
• Strong experience with AWS services (EC2, RDS, S3, IAM, VPC, ECS/EKS, Lambda, CloudFront)
• Experience with Infrastructure as Code tools (Terraform, CloudFormation, or CDK)
• Familiarity with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, CodePipeline)
• Proficiency in scripting (Python, Bash, or PowerShell)
• Experience with monitoring/logging tools (CloudWatch, Datadog, New Relic, or similar)
• Strong understanding of networking, DNS, IAM, and cloud security fundamentals
• Experience managing AWS cost and billing optimization
• Comfortable working in Linux/Unix environments

Preferred

• AWS Certification (Solutions Architect, SysOps Administrator, or similar)
• Experience with containerization and orchestration (ECS, EKS, Kubernetes)
• Knowledge of cloud security frameworks and compliance standards (SOC 2, HIPAA)
• Experience with disaster recovery and high availability design
• Exposure to additional cloud platforms (Azure, GCP)

Competencies

• Problem-solving and analytical thinking
• Ownership and accountability
• Collaboration across technical teams
• Strong communication skills
• Continuous improvement mindset