Software Engineer, Product

Attention to detail is incredibly important to this role! Please apply ONLY here.

Thoughtly is the voice agent platform built specifically for revenue teams in higher education, mortgage, insurance, and other high-consideration consumer industries. When hundreds — sometimes thousands — of inbound leads arrive every month, most teams can only consistently follow up with a fraction. Thoughtly's agents call, text, book meetings, and log everything back to your CRM, turning every lead into a real conversation. Enterprise teams at 2U, Siemens, and Nomad are augmenting their outbound teams with Thoughtly, with customers seeing close rates jump from 16% to 38% on their lowest-rated leads.

This is a once-in-a-generation opportunity to build for a $1T annual market. Voice was just the beginning — Thoughtly is building the first fully autonomous CRM. It doesn't just track work — it does the work. The system of record becomes the system of action. This seed-stage rocket ship is backed by top investors like Armory Square Ventures, Afore, and Greycroft.

About The Role

We’re looking for a Software Engineer who’s passionate about building products that transform how GTM teams operate. As a key member of our engineering team, you’ll have end-to-end ownership of features that directly impact thousands of revenue leaders’ daily work. You’ll work directly with the founding team on building the future of voice AI.

GTM teams today are being asked to do more with less. Our platform changes that, but only if we built it right. You’ll be crafting the system that helps eliminate the busy work out of their day-to-day. Your code won't just ship features; it will fundamentally change how GTM teams operate, making their work faster, smarter, and more impactful.

What You'll Do

• Design and implement full-stack features that blend elegant UX with robust backend systems.
• Architect scalable solutions across our entire tech stack (React, TypeScript, Next.js, Node.js).
• Build and optimize cloud-native systems using AWS.
• Shape our technical direction, making crucial decisions about architecture and infrastructure.
• Mentor and uplift other engineers through thoughtful code reviews and knowledge sharing.
• Drive innovation in both our codebase and the GTM tech industry as a whole.

Impact You'll Have

• Own mission-critical surfaces end-to-end from API to UI that revenue leaders use daily to convert leads to revenue.
• Turn customer feedback into shippable specs and ship quickly, improving quality while shrinking lead time for change.
• Raise the reliability bar (observability, testing, fallbacks) so complex AI features behave predictably in high-stakes moments.
• Help build the leading voice AI platform for GTM teams.

Required Experience

• 3+ years of experience building production-grade applications.
• Strong expertise with modern JavaScript/TypeScript, and React.
• Expertise with cloud platforms (AWS).
• Deep understanding of system architecture.
• Track record of designing scalable backend systems.
• History of making architectural decisions that stood the test of time.

Nice to Have

• Experience with building Golang in production.
• Experience with modern ORMs (TypeORM) and API design.
• Knowledge of DevOps practices.
• Background in building secure, compliant systems.
• Familiarity with AI/LLM integrations.
• Experience mentoring other engineers.
• Understanding of GTM tech or B2B SaaS.

Compensation

Thoughtly's compensation package includes a competitive base salary benchmarked against real-time market data along with equity for all full-time roles. We also offer exceptional benefits. Our compensation range for this role is: $160,000 – $220,000 depending on the level (Level 3 through 5). Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.