Quality Engineer 1

Composing the core of a brighter world

LIGHTERA has one of the longest and most respectable corporate lineages in American business, which goes back to Alexander Graham Bell and the invention of the telephone more than a century ago. We have a proven track record of being first in the industry with application specific fibers, optical connectors, ribbon cables, erbium doped fibers, Raman fiber lasers, fiber gratings and more. Our mission is to provide leading optical innovations and solutions by designing, manufacturing and supplying the best optical fibers, fiber cable and components and devices for our customers, with exceptional service that creates value for our shareholders, customers and employees. To do so, we must continue shaping the future of communications by applying the best minds to the challenges our customers will continually face.

Our mission is simple and bold: to build brighter, more connected communities through cutting‑edge optical technologies.

JOB PURPOSE: Member of the Norcross Facility Technical Staff reporting to the Quality Manager. Responsible for the day to day operation of the Norcross Facilities’ Quality Management System and its compliance to ISO-9001. Actively communicates and participates in a continuous improvement environment driving enhancements to current methods policies and procedures.

Minimum Education Required

Associate degree or higher.

Minimum Experience Required

2-5 Years manufacturing experience

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

• Internal Quality Auditor certification
• Strong hands-on experience with problem-solving and related tools
• Six Sigma Green

Key Responsibilities

• Day to day operation of the Quality Management System
• Lead raw material control program including supply quality control and improvement
• Maintain equipment calibration program
• Maintain internal and external documentation control program
• Support 3rd party quality audits
• Other quality functions as determined by customer or business

Knowledge, Skills, Abilities

• ISO 9001 Quality Management System Requirements
• Internal quality audit techniques
• Effective communicator (verbal and written)
• Self-motivated, independent worker, strong time management skills
• Working knowledge of statistical quality control methodologies
• Ability to lead cross-functional teams

This role supports fast paced operations and is expected to be able to assess risk and impact on the facility for all types of nonconformities (supplier, customer complaints, internal process deviations or product defects) and drive the impacted cross-functional partners (includes operations, engineering) to develop needed solutions.

Included in the expectation is to be able to know when to escalate to ensure cross-functional teams can mitigate any high risks on time.

• Day to day operation of the Quality Management System which includes ensuring the right

metrics are in place to oversee the QMS performance and the monitoring results are tracked to

determine whether improvements need to be made.

• Engage in best practices of change management when implementing or reviewing

implementation of a new process or changes to a process.