Strategic Account Executive

Company Overview:

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

We’re looking for a seasoned Strategic Account Executive to own and expand complex enterprise relationships. This role is built for a consultative seller who thrives in long-cycle, high-ACV deals and knows how to navigate executive buyers, cross-functional stakeholders, and rigorous enterprise buying processes. You’ll sell transformation and outcomes—not features—and partner closely with Solutions, Product, and Customer teams to drive durable customer value.

What You’ll Do:

• Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
• Run deep discovery to understand customer pain, success metrics, and decision criteria
• Build and manage mutual success plans aligned to executive priorities
• Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
• Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
• Forecast accurately and maintain disciplined pipeline management
• Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure

Who You Are:

• 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies
• Proven track record of closing $200K–$2M+ ACV deals
• Demonstrated success managing 6–12 month sales cycles
• Experience leading or co-owning POCs, pilots, and enterprise evaluations
• History of success selling into complex, multi-stakeholder environments
• Comfortable owning deals from initial discovery through procurement and close

How you show up:

What unites us is our values and the passion we share to live by them:

• We are customer champions. - You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
• We are bold in action. - You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
• We are data-driven and insight guided. - You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
• We are stronger together. - You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.

What We Offer:

• High Impact in cutting-edge field: Be at the vanguard of AI innovation.
• Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
• Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.

MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support.