Senior Program Manager (Software)

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

In this role, you’ll need to love the details and be a pro at bringing order to chaos. The ideal candidate will have a strong background in project and program management, executive-level stakeholder engagement, and experience leading cross-functional strategic initiatives. This person must have a strong desire and proven ability to make things happen across various teams to get them done and surface problems as early as possible. This individual plays a critical and central role in the N-able product launch process, with responsibility for managing software delivery to go-to-market plans for new products and services. This is both a strategic and tactical role for an individual who is looking to manage day-to-day activities, as well as larger, long-term initiatives for multiple projects at a time.

Success in this role requires a solid foundation to understand the Data Protection, Security, and Remote Monitoring solutions we are deploying and a relentless drive to make things happen. You will act as a strategic thought partner and advisor to leadership and will work with many N-able teams: our Product and Engineering teams, and other Go-To-Market stakeholders to create and maintain detailed project tracking and drive roll-out plans.

What You'll Do

• Hybrid role that will sit in our Burlington, MA Collaboration Hub Tuesday through Thursday.
• Manage the project delivery stream for an N-able product function, to ensure on time, quality, delivery from concept to market.
• Develop and manage project plans, timelines, and deliverables across multiple workstreams and cross-functional teams.
• Collaborate with Marketing, Sales, Engineering, Legal, Training and other teams related to the project.
• Identify impediments and remove project barriers and blockers.
• Ensure projects are completed holistically, using documentation, training, escalation paths, etc.
• Develop and present executive-ready communications (including emails, documentation and presentations), by quantitative and qualitative insights.
• Lead and facilitate meetings, status updates, and ensure clear documentation of project progress.
• Act as a thoughtful partner to product area executive leadership to enhance the effectiveness of the team, allowing leaders to focus on high-level decision making while ensuring that operational details are managed efficiently.
• Coordinate cross-team communication to ensure alignment on strategy, messaging, and seamless execution.
• Apply your experience, knowledge and creativity to drive projects forward.
• Lead program level business unit meetings.

What You'll Bring

• Minimum 10 years of project management experience preferably in a technology company.
• Minimum 5 years of demonstrated project management experience working with product launch teams in go-to-market projects.
• Experience in security, endpoint management, and data backup technologies a plus.
• Highly driven self-starter, motivated, with excellent communication, organization skills and the ability to influence cross-functional teams and drive results.
• Ability to effectively operate in a matrix environment in coordinating people and resources from multiple areas of the company.
• Troubleshooting and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Knowledge of project management tools, techniques, and processes.
• Excellent communication and presentation skills, including experience collaborating with and presenting to senior leadership. Adept at conveying complex information in a clear and compelling manner.
• Strategic thinking with a strong bias for action—you know how to connect the dots between executive priorities and on-the-ground execution.
• Strong interpersonal skills; ability to communicate at all levels of the organization.
• Ability to manage multiple projects simultaneously.
• Demonstrated ability to structure and manage multitrack launch project plans, identifying and tracking all cross-functional workstreams.

This position has a starting base salary range of $115,000 to $132,900 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus.

Purple Perks

What do we offer you?

• Medical, dental and vision – for employee, partner, and children!
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Pension Plan with company-contribution
• Employee Stock Purchase Program
• Discounted gym access at several local facilities
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.