Business Intern & Social Media Marketing (Merchant Onboarding & Research)

About Us

Metry AI is an early-stage AIaaS startup building AI-powered tools for service-based businesses.
We help merchants optimize their operations and grow their business using our platform.

Role Overview

As a Digital Marketing & Onboarding Intern, you will focus on connecting with service-based businesses online, driving interest through social media and direct messaging, and creating clear onboarding flows for new merchants.

You will help design step-by-step guides and visual workflows to make it easy for stores to join and start using the Metry platform.

This role is ideal for someone who enjoys digital marketing, process optimization, and learning how early-stage SaaS startups scale from zero to one.

Key Responsibilities

Reach out to service-based businesses (e.g. salons, nail studios, clinics, small shops) via social media, email, and online messaging
Introduce Metry and explain our product clearly in written communication
Conduct short online interviews to collect insights on:
Daily operations
Booking, payment, and social media usage
Pain points in customer communication
Assist in creating onboarding flows and visual guides / process diagrams for new merchants
Collect feedback, objections, and feature requests
Summarize insights and report back to the product and marketing team
Support digital campaigns to increase merchant sign-ups

Requirements

Comfortable with online communication and digital outreach
Strong sense of responsibility and execution
Curiosity about business, marketing, or tech
Basic skills in visualizing processes (e.g., flowcharts, diagrams)

Nice to Have

Interest in startups, SaaS, AI, or entrepreneurship
Experience in digital marketing, social media, or research
Familiarity with small businesses or service industries

What You’ll Gain

Hands-on experience in digital marketing for early-stage SaaS
Exposure to product-market fit validation and onboarding design
Collaboration with founders and engineers
Strong resume signal for marketing, product, and operations roles
Potential opportunity to transition into a long-term role