Customer Support

We are an international company looking for a friendly, proactive, and detail-oriented Customer Support Specialist to join our remote team! If you love helping people and speak English fluently, we’d be happy to meet you.

💼 Responsibilities:
• Communicating with customers via email and chat
• Providing fast, professional solutions to customer issues
• Collaborating with internal teams to resolve or escalate complex cases
• Sharing feedback on recurring customer questions and issues
• Developing a deep understanding of the product and internal processes

✅ Requirements:
• English level C1 or higher (written and spoken)
• Minimum 2 years of experience in customer support or client service
• Excellent communication and problem-solving skills
• Empathy, patience, and a results-driven approach
• Ability to work independently and stay organized in a remote environment
• Located within CET ±3 hours (e.g., GMT to GST)
• Stable internet connection

🕒 Schedule:
Part-time with partial overlap required with CET working time.

🎯 What we offer:
• Fully remote work within an international team
• Opportunities for professional growth
• A meaningful role where you truly influence customer experience and satisfaction