Software Engineer

Mission

Keeper is an AI-powered human-in-the-loop service that replicates the experience of having a dedicated accountant. Our goal is to give everyone access to an accountant who knows the user's tax situation really well and provides advice specific to their situation.

We focus on a number of different tax complexities, and of those complexities, freelancers are one of our biggest customer bases. For freelancers, it's complicated to figure out which types of deductions are acceptable to the IRS. We have customizations for hundreds of different types of jobs, personalizing our tax prep for every type of freelancer. Beyond 1099 income, we support late filing, extensions, amendments, and S corps, and are continuously pushing ourselves to handle the tax scenarios that are most important to our users.

User feedback

Users love our product! We have 20,000 4.8-star reviews across the App Store, Play Store, and Trustpilot.

Here's a sampling of the customer feedback we've received:

Keeper is THE BEST investment I’ve made EVER!! It took all the worry and confusion out of my first schedule C process and I couldn’t be more happy. Now I have to figure out what to do with all the time Keeper just saved me 😊

This was the BEST tax experience I have ever had. I opened my own business this year but I had other 1099 from side hustles which made my tax process more complicated then normal. But their app made everything so easy to understand, it organised my books, it sent my tax files for free it was SO SIMPLE.

This year I was inundated with forms. Freelance, dog-walking, two W-2 jobs and then some. Other tax apps couldn’t seem to keep up. I was skeptical at first, but this app is literally a godsend. It did all the thinking for me.

Business metrics

• We’ve raised $15M and are profitable
• We have ~40,000 paying subscribers (paying $199 to $399 per year)
• We have 16 full-time employees

Examples of projects you could build at Keeper

• Partner mode: We want to enable our married users to separately categorize deductions for each of their businesses. We've found that a number of couples both use Keeper, but right now our product is optimized for the case where only one partner is a freelancer.
• Rental property support: We want to enable Airbnb hosts to categorize rental property deductions. Right now, we support this situation by manually collecting information from users through email. We want to build native support into the product (1) so users can self-serve and (2) to lessen our operations burden.
• Chat reactions: Our chat function includes both AI and human responses - AI if the AI can confidently handle it, and human if the question exceeds the AI's capabilities. To get feedback on how users feel about AI (and non-AI) responses, we want to build a reactions feature in chat.

What we're looking for in a candidate

• You have a strong work ethic. You want to ship product and get features into the hands of users
• You take ownership for the systems you build. You create good test coverage, monitor your systems for issues, and fix any bugs that customers encounter
• You are collaborative and team-oriented. You share knowledge about the systems you build, give great code review feedback, and are a partner for PM in brainstorming design solutions
• Note: We are open to hiring a range of experience levels. If you are a senior engineer, we are looking for someone who has significant expertise in React, Node, and SQL. If you are a junior engineer, we are looking for someone who has strong fundamentals and has shipped projects with these technologies.

Tech stack

• React / React Native
• TypeScript
• Node
• MySQL
• Kubernetes
• Google Cloud

Benefits

• Health, dental, and vision insurance
• Unlimited PTO
• MacBook and equipment budget
• 401(k)
  
• Biannual offsites

Remote policy / visa requirements

• Remote policy: We are a remote-first company. Employees can work from any US state. For employees who are looking for in-person collaboration, we have an SF office as a benefit (50% of Keeper's employees are based in SF).
• Visa requirements: You must be a US citizen, have a green card, or have an H-1B visa. We do not support F1 OPT

Interview process

• Screen with Matt (CTO & hiring manager) (20 min)
• Coding exercise with Matt (45 min)
• Interviews with engineering and PM (3 exercises, 45 min each)
• Call with David (founder & CEO) (30 min)
• References
• Offer!