Scrum Master

**Scrum Master

About the ChargeItSpot Team

Here at ChargeItSpot, we are mobile device experts. For over a decade, our intelligent locker systems have been solving real-world problems around devices, whether that’s securely charging consumer cell phones or seamlessly managing fleets of enterprise-owned mobile devices at scale.

At ChargeItSpot, we surround ourselves with independent thinkers who are detail-oriented, and customer obsessed. Our clients have routinely called us “the most talented team they’ve ever worked with.” We value determination, resourcefulness, imagination, and follow-through. We want people who are ready to get things done.
Our focus is fierce, but it’s not all hard work. We take time to get to know each other through a daily game of Jeopardy, meals together, and nights out for karaoke. We operate a hybrid work model, with most team members working in the office a couple of days a week, and the rest remotely.
Want to know more about our company? Check out our core values!

About ARC®
ChargeItSpot’s flagship product, ARC, is an intelligent device management system designed to secure, track, and charge company-owned handheld devices that employees use to do their jobs (e.g. package scan, inventory check, mPOS, etc.). ARC exists to reduce the number of missing devices, recover lost productivity, and eliminate wasted payroll consumed by managers and associates.

About the Role
Are you passionate about guiding teams through agile transformations? Do you excel at fostering a collaborative environment where team members thrive and focus on delivering high-quality products? We’re looking for a skilled Scrum Master to support our ChargeItSpot software engineering teams, helping to drive the development of innovative solutions in quality engineering, full-stack development, and infrastructure automation. In this role, you’ll collaborate closely with Product Owners, QA, development, Data, and DevOps teams, facilitating agile practices and ensuring that the team works effectively towards sprint goals and project milestones.

Responsibilities

• Agile Leadership: Guide the development teams in applying Scrum principles and Agile best practices, ensuring clear understanding and effective collaboration across cross functional teams.
• Sprint Planning & Execution: Facilitate sprint planning, daily stand-ups, and retrospectives, keeping the team focused on deliverables and removing obstacles as needed.
• Stakeholder Communication: Act as a liaison between stakeholders, Product Owners, and the team, ensuring alignment on priorities, backlog grooming, and timely delivery of requirements.
• Continuous Improvement: Encourage a culture of continuous improvement by guiding the team through retrospectives, identifying action items, and implementing agile improvements to optimize team performance.
• Team Empowerment: Foster a safe, collaborative environment where team members are encouraged to contribute ideas, solve problems, and take ownership of their work.
• Help Facilitate quarterly goal planning using recommended frameworks like OKRs or other frameworks.

Skills & Qualifications

• 5+ years of experience as a Scrum Master, Agile Project Manager, or Agile Coach, with a proven track record of successfully guiding teams in an agile environment.
• Proven experience working in agile environments within a product-based or SaaS company, with a strong understanding of product lifecycle management and iterative delivery of customer-focused solutions.
• Strong understanding of agile frameworks, particularly Scrum, and experience with scaling agile practices.
• Experience working closely with QA, DevOps, and software engineering teams, especially in modern technology stacks.
• Knowledge of tools like Jira, Confluence, and other supporting tools.
• Exceptional communication, facilitation, and conflict resolution skills.
• Ability to build strong relationships with cross-functional teams and lead by example in agile practices.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) is a plus.

Location
We are headquartered in Philadelphia, PA, but have moved to an office-optional work
environment – so long as the successful candidate works on East Coast business hours. Hybrid candidates preferred, remote candidates will be considered. You must be
authorized to work in the United States.

Benefits

• Health, dental and vision insurance
• Health care FSA
• 401k plan with matching company contributions
• Paid time off
• Hybrid or remote work environment

Check us out at www.chargeitspot.com and learn more about ARC by ChargeItSpot at www.experiencearc.com

If you have the unique combination of skills and qualities we are looking for, please submit your resume and a cover letter expressing your motivation to apply to this position to [email protected].

ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.