Social Media and Community Manager

*Social Media Management
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• Develop, plan, and execute engaging social media strategies aligned with Retink’s brand and business goals.
  
• Manage and grow Retink’s presence across platforms like Twitter, LinkedIn, Instagram, and TikTok, ensuring consistent voice and tone.
  
• Create, schedule, and publish high-quality content, including posts, stories, videos, and graphics.
  
• Monitor social media trends, audience behaviors, and competitor activity to optimize performance.
  
• Produce innovative campaigns that drive engagement and brand awareness.
  

Community Engagement

• Foster a vibrant online community by responding promptly to comments, messages, and mentions.
  
• Initiate and moderate discussions to encourage interaction and build relationships with Retink's audience.
  
• Organize and host online events, such as webinars, Q&A sessions, and live streams, to engage the community.
  
• Identify and collaborate with influencers and brand advocates to amplify Simplex’s reach.
  

Analytics and Reporting

• Track, analyze, and report on social media and community metrics, providing actionable insights to improve strategies.
  
• Monitor engagement rates, follower growth, and campaign performance against KPIs.
  
• Use analytics tools to measure the impact of social initiatives on Simplex’s business objectives.
  

Brand Advocacy and Feedback Loop

• Act as the voice of the brand, ensuring all interactions reflect Retink’s values and mission.
  
• Gather user feedback and insights from the community to inform product development and customer experience improvements.
  
• Build strong relationships with community members, turning them into loyal advocates of Retink, especially for our product, Simplex.
  

Collaboration and Innovation

• Work closely with the marketing, product, and customer support teams to align efforts and maintain a cohesive brand message.
  Experiment with new social media features and trends to keep Retink at the forefront of innovation.
  
• Stay updated on industry trends and best practices to continually enhance social and community strategies.