Senior Compliance Officer

Our Exciting Opportunity

Vonage is hiring a Compliance Counsel where you will handle compliance in a fast-moving, dynamic environment. You will be responsible for implementing a compliance program, identifying compliance risks, including any potential violations of laws, as well as ensuring compliance with a code of conduct. You will foster a culture of ethics and integrity. This role will partner with the Ericsson Compliance Office and with legal and business colleagues to implement a compliance program consistent with business needs and strategy.

This position will be located in the U.S. in the Eastern time zone.

You will:

• Implement Vonage’s ethics and compliance program and foster a culture of ethics and integrity
• Ensure compliance with a National Security Agreement and engage with government regulators and enforcement authorities as needed
• Provide expert advice, practical solutions and counsel to business leaders and legal colleagues on compliance related matters, including well thought-through insights and proposed solutions
• Analyze data to make data-driven decisions and recommendations for compliance solutions
• Assess and manage risks relating to non-compliance of laws, including national security, anti-corruption and anti-money laundering
• Leverage outcomes of ethics and compliance program monitoring, testing, and other assurance activities and evolve and adapt as needed the program components while ensuring that any process gaps are fully remediated and operationalized as expected
• Partner in implementing remediation from compliance-related investigations, including personnel discipline and process improvements
• Manage, directly or through external advisors, day-to-day compliance program operations, including screening and management of third parties, actual or potential conflicts of interest, expenditure risks and engagements with public officials
• Engage and oversee outside counsel and outside advisors as needed

To be successful in the role, you should have:

Commercial, Customer and Business Acumen:

• A proven track record of successfully partnering with senior business, commercial and functional leaders
• A willingness to develop a deep understanding of Vonage’s business, including insights into the priorities across all functional units and where Compliance can contribute and enhance business impact
• Strong commercial acumen to review commercial projects and identify and mitigate compliance risks presented
• Knowledge of the telecom industry; communication platform services, communication APIs and related ecosystem is a plus

Compliance Experience

• Demonstrated strong compliance background, including establishment of programs and managing a variety of compliance tasks
• Experience with a National Security Agreement and/or monitorship is a plus
• Experience in the design and implementation of strong and effective governance structures in an agile business environment
• Demonstrated ability to implement and where appropriate adapt Ericsson’s global compliance program to address Vonage’s specific requirements, issues and challenges
• An understanding of data analytics and ability to distill and analyze raw data and convey to stakeholders usable or actionable information
• Ability to support practical governance and risk management, providing precise advice, enabling smart decisions while ensuring transparency on risks
• The ability to take ownership for and lead complex compliance problems and projects as well as drive sustainable business solutions
• Superior analytical and problem-solving skills; solutions-oriented; able to balance short and long-term priorities and strong strategic thinking

Skills

• Ability to move quickly and drive completion of initiatives
• A flexible thinker who is able to adapt; comfort with ambiguity
• Comfort in a fast-moving, high pressure environment with high expectations
• Superior communication and presentation skills in English, verbally and in writing
• Demonstrated success as a leader of change, and an attitude of being open to new ideas, accepting challenges and leading with curiosity and optimism

Minimum experience and education requirements

• Minimum of 15 years’ experience in compliance or related functions (audit, internal controls)
• Previous leadership experience in a Compliance function preferred
• Juris Doctor degree and a license to practice law
• Fluent in English
• International experience and cultural awareness
• Willingness to travel and work across time zones as needed