Lead, Integration Technician

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - *Thriving in Dynamic Times*

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - *The “Stuff” it takes to be a Needle Mover*

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - *Humble, Hungry and Smart*

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

ABOUT THE ROLE:

The Lead Integration Technician will be responsible for overseeing the onsite, day-to-day operations of the Integration lab. This individual will provide daily directions on order status and requirements to team members.

WHAT YOU'LL DO:

• Manage day to day orders in Integration lab.
• Oversee the training of Integration personnel.
• Audit and troubleshoot work performed by team members.
• Collaborate with delivery team and PMO team.
• Monitor team performance and report on metrics.
• Build processes and procedures within team.
• Provide coverage for Integration Technicians to ensure daily operations are fulfilled as needed.
• Be a liaison between other internal departments.

QUALIFICATIONS & INTERESTS:

• Associates degree or equivalent level of experience; Bachelor’s Degree preferred.
• A minimum of 3 years of integration experience.
• Minimum of 1 year of leadership experience in managing and/or directing teams.
• Excellent customer service skills, self-motivated, self-starter, well organized and detail oriented.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.). Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range$25—$38 USD * * *

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

****To all recruitment agencies:* Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.