Customer Relationship Manager

Proven experience in client relationship management or operational coordination roles.
Strong organizational skills for maintaining comprehensive client records and documentation.
Excellent communication and interpersonal skills to build rapport and maintain positive client relationships.
Ability to manage multiple tasks, prioritize work effectively, and ensure timely completion of deliverables.
Proficiency in planning, scheduling, and delegating tasks to technical teams.
Problem-solving skills to address client inquiries and provide appropriate solutions.
Familiarity with handling confidential information and ensuring data security.
Attention to detail for accurate record-keeping and process adherence.
Competence in using digital tools for documentation and reporting (e.g., MS Office, CRM software).
A client-centric approach to ensure satisfaction and service quality.
Adaptability to coordinate discussions, technical demos, and interactions with internal and external stakeholders.