Business Analyst HU

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a business analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.

Please note that this job is a full-time position located in Budapest, but the selection process will be conducted in English.

Please send us your CV in English.

What you’ll be doing:

• Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer
• Identify and recommend options for potential solutions and assess them for both technical and business suitability
• Create logical and innovative solutions to problems
• Present proposals to clients
• Work with a scrum / delivery team through to go live
• Analyze business systems in order to recommend efficiencies
• Provide estimates for future analysis work
• Work with developers and a variety of end users to ensure all solutions deliver customer satisfaction
• Provide training to users of a new system as required
• Communicate and collaborate with the test team
• Plan and work flexibly to meet deadlines
• Keep up to date with technical and industry sector advances
• Maintain great client relationships at all levels of the organization
• Maintain consistently high levels of client satisfaction and effectively escalating business critical situations as required
• Manage situations and relationships both internally and externally

What you should have:

• You will have proven experience working as a Business Analyst on ecommerce / web projects
• Experience of managing client stakeholders
• Able to run workshops with client stakeholders
• Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire for consumers and brands, no matter what product, service, sector, device or channel!
• You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations
• Great stakeholder management skills
• Experience of Agile software delivery
• Business Process mapping and engineering
• Brand experience
• Production of high quality user stories and acceptance criteria
• Analysis and design of systems
• Ability to work on your own initiative to an agreed action plan
• Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
• Strong problem solving, time management and organizational skills
• Strong commercial awareness and business acumen
• Energetic, enthusiastic with strong attention to detail

Bonus points if you have:

• Scrum master experience
• Experience working with multiple different e-commerce platforms

What we can offer you:

• Hybrid way of working (2 office days, 3 days from home)
• Private health insurance package (for employees working for us for a year or more)
• International and inhouse training possibilities
• Education budget to suit your own development
• International projects
• Diverse teams (in 2023 our office has won the 'Most Diverse Company' special award in the Loveable Workplace competition)

And there is more:

• Kid and dog friendly office
• Annual team building days; fun events
• Award-winning and well-equipped office

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-MP1

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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