Sales Operations Senior Analyst

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As a dynamic, rapidly growing software company specializing in cloud-based solutions, we seek to further establish our presence and streamline operational efficiency in the APJ region. We are looking for an experienced Sales Operations Senior Analyst to be based at Sydney, capable of forging sales strategies and enhancing operational performance across diverse metrics.

You must be able to work cross-functionally to drive efficiency and performance improvement across multiple operational and financial metrics throughout APJ. You will be providing insights that support decision-making and help define, land, and execute on our key strategic priorities for the geography. You will support running the business cadence, helping navigate the complexities of systems and tools as well as collaborating with cross-functional teams to solve problems, design, manage, and successfully deliver projects against operational standards.

The Senior Analyst enjoys analyzing the problems and driving unique solutions that help Elastic grow and scale, in doing so you are not afraid to "get your hands dirty". Reporting to the leader of Sales Strategy & Operations, this person will be results-oriented, flexible, strategic in outlook and have a strong desire to continuously learn and innovate..

What you will be doing

• Collaborate with the APJ Sales Leadership team and lead of Sales Operations to craft and deploy sales strategies that align with overall business goals and financial targets.
• Leverage extensive knowledge of company offerings, market trends, tools, and processes to supervise sales operations activities that underpin company objectives.
• Deliver comprehensive assessments of APJ operations, proactively providing and implementing recommendations for performance enhancement.
• Maintain responsibility over sales operations in assigned regions, ensuring fulfillment of revenue and margin objectives as the business grows and scales.
• Serve as a trusted proxy and advisor for the Sales Operations leader and regional leader capable of making crucial decisions in their stead.
• Cultivate and drive globally synchronized initiatives that aid in the achievement of the company's strategic objectives.

Key Functions:

• Develop actionable, measurable initiatives in close consultation with sales leadership to boost sales growth and increase sales rep productivity.
• Offer operational support through the analysis of key sales indicators relevant to APJ sales strategies.
• Identify and improve upon process gaps, with a dedication to the ongoing refinement of sales processes and tools.
• Drive the success of the assigned region as the business scales and grows.

What you bring

• A minimum of 5 years' professional experience, with a focus on the technology industry, and at least some years in leadership roles within Sales Operations, preferably in a SaaS environment.
• Proven results-oriented approach with the aptitude to manage and fulfill multiple objectives amidst ambitious deadlines.
• Experienced in forecast management, pipeline management, coupled with a proficiency in systems like SFDC as well as analytic and reporting skills.
• Strategic problem-solving abilities with commendable decision-making expertise.
• Strong communication capabilities, adept at building relationships and engaging with executives and various company functions.
• Bachelor’s degree or equivalent in Business or a field related to Technology is preferred
• Relevant exposure in Sales, Strategy, Management Consulting, or similar functions in SaaS organizations, with a pronounced emphasis on go-to-market strategy.
• Highly skilled in Microsoft Office Suite, especially Excel and PowerPoint, as well as Salesforce.com platform.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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