Staff DevOps Analyst

AlayaCare is looking for a pragmatic and experienced Staff DevOps Analyst to join our engineering team in Australia. Full time permanent role in Sydney.

About AlayaCare

AlayaCare is a fast-growing mature SaaS scale-up with a presence in Australia, Canada and the United States who are revolutionising the way aged and disability care is delivered for service providers. We are driven by our purpose of enabling the care we want our loved ones to receive in the place they call home. We have an open and transparent culture, our teams are highly diverse, and we are committed to a workplace where we all feel that we can be ourselves.

What you’ll be doing

Reporting to the Engineering Manager, Staff DevOps Analyst, focus on scaling AlayaCare’s current infrastructure, building a world class Kubernetes deployment pipeline, enhancing monitoring and alerting, improving resiliency, building the necessary tooling and promotes a DevOps culture. Staff DevOps Analysts are involved in various stages of each product's lifespan and remain abreast of technological advancements to promote efficiency. They keep track of customer reviews to enhance marketability. They also ensure that all outputs remain safe for public consumption. They demonstrate excellent leadership skills and the capacity to mentor junior staff.

More specifically you will:

Design, code, test, and debug complex software with a high level of quality, sitting as a key member of a feature development team.

· Provide technical leadership for your team, and improve your colleagues’ skills through code reviews, technical mentoring, role-modelling, coaching, and knowledge-sharing.

· Hold accountability for all technical decisions in your team’s domain

· Lead technical innovation in the areas of component re-use, extensibility, maintainability and scalability.

· Monitor your applications in production, and proactively identify and fix issues clients are encountering.

· Contribute to defining and implementing the product-wide technical roadmap, championing technical cross-team initiatives and adoption of new technologies that are aligned with industry trends.

· In the future, participate in an on-call rotation (that respects your time) to support your team’s software.

· Identify gaps in product requirements and work with Product Owners to design features that meet client needs

· Plan, implement and execute end to end automated tests that validate good quality results.

· Help team members understand core concepts and tools of their craft.

· While working across teams, anticipate problems, recognize barriers, and proactively raise concerns to management and to senior members of the technical organization

· Evaluate existing engineering processes and procedures in your domains, identifying areas that need optimization, and leading the optimization effort.

· Keep abreast of developments and innovation in your area of specialization.

· Contribute to all forms of quality (support tickets and playbooks, security, performance) among multiple teams or at the engineering level.

Drive engineering level initiatives (Initiative to drive down support tickets, POC to increase test execution velocity, etc).

About you

We’re looking for someone who is infrastructure focused and understands infrastructure as code. You will need to be able to work independently and be confident in making decisions on your own – ideally you’ve worked for a global company with time zone handovers before. You will also have:

· 10+ years experience in DevOps/SRE/Cloud infrastructure

· Knowledge of Docker and Kubernetes

· Experience with Linux

· Mastering at least a development or scripting language such as python, go or bash

· Strong knowledge of primary AWS services (CloudFormation, EC2, ALB/ELB, RDS, Route53, S3, etc.)

· Experience with APM monitoring/logging systems such as New Relic, Data Dog, Prometheus, ELK...

· Proficiency with APIs & microservices architecture

· Knowledge of system/network security and data backup/recovery

· Experience in Incident Management

· Big believer in the Agile manifesto with methodologies such as Scrum or Kanban

· Excellent communication skills

· Works as a team player in a collaborative environment

Why AlayaCare is a Great Place to Work:

Purposeful work – a chance to make a difference in aged and disability care in Australia.
Progression along well-defined career paths with ongoing learning and development opportunities – we’re looking for someone to invest in us, we’ll also invest in you.
Competitive salary package including company stock for all employees.
5 wellness days off per year to relax and promote mental health.
Open, transparent and supportive culture.
Flexible benefits package – tailor your own package from our broad offering.
Volunteer and company funded parental leave.
Health and wellness activities, happy hours and team outings.
If this sounds like you or someone you know, apply today! As well as joining a great culture and a market leading company, you will be well placed to make a positive difference in the aged and disability care sectors in Australia and New Zealand. 

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.    Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.    If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.