Senior Manager, Software Engineering

Who We AreRed Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats.

The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk.

What We Believe In- Do what’s right for the customer- Be kind and authentic- Deliver great quality- Be relentless

Challenges You Will SolveThe Red Canary Engineering team builds and operates our platform that delivers unmatched threat detection and response! We process billions of events per day from hundreds of thousands of systems worldwide. We are on the front lines of cybersecurity with unique opportunities to apply new technologies to solve the hardest problems in cyber security.

You are passionate about applying your technical and leadership experience to enable engineering teams to quickly ship features based on requirements. You matter because you are going to enable engineers to reach their fullest potential. You will help them build a high-quality platform critical to securing our customers’ environments. You will support and collaborate with the team to find innovative and efficient ways to process petabytes of data. You will foster a team that thrives on developing features that provide a rich and engaging user experience. You build an environment where engineers want to deliver high-quality products on or ahead of committed deadlines.

What You'll Do

• Recruiting, growing and developing a team of passionate engineers, with growing expectations around individual ownership and impact.
• Support your team through 1:1’s, scheduled team stand-ups and clear, measurable goals at the team and individual level.
• Track and measure your team’s performance - you’ll hold your team accountable to requirements, schedules, and commitments made.
• Build relationships with your team, product management, and other stakeholders to deliver high-quality products and services to our external and internal customers.
• Work closely with Engineering leadership to develop, measure, and achieve department-level objectives and key results.
• Shepherd department level initiatives, such as technology evaluations, cost studies, and development/reporting of system-level performance measures and metrics.
• Be an active participant in high-level architecture and design reviews

What You'll Bring

• Proven leadership skills and dedication to increasing the efficiency of engineers while supporting their career goals.
• You have managed software engineers of various skill levels and expertise, from interns to principal engineers, in an evolving and growing company.
• You have effective ways of encouraging professional growth and instilling accountability, and know what it takes to build a customer focused engineering team.
• You understand the technical challenges facing engineers and help them work towards their goals by removing roadblocks and providing coaching.
• You help drive quality, scalability, and reliability into engineering products by developing and improving software development, peer review, and test processes. You identify technical gaps and issues, and potential solutions.
• You can meaningfully support your team in a technical capacity to help them meet commitments. You have direct experience developing and supporting enterprise software, specifically web applications and high performance data processing systems. You have experience working in cloud compute environments such as Amazon Web Services, and understand the value of Infrastructure-as-Code.
• You collaborate passionately with internal partners and communicate effectively with stakeholders.
• You effectively present technical information (verbally and written) to a variety of audiences, including executive leadership, technical partners, and customers.
• You have a history of identifying areas of improvement (both technical and organizational), and you develop potential solutions with minimal direction.
• You lead by example, challenge assumptions, and regularly seek feedback on your performance. You know the value of recognizing great work, and also know how to have hard conversations with employees. You embrace the use of technology and process to increase engineering effectiveness and speed to deliver value.
• Ability to be in an on call rotation within the Engineering department.