Account Manager (Health)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Account Managers serve as agency implementers to achieve the client’s brand and business objectives by providing them with activation guidance and by working with the internal team to execute strategies. Account Managers handle the day-to-day operations of agency projects, including research, estimate/scope development and job execution. In this role, you will implement work from beginning to end while fostering relationships directly with clients and the agency team.

What you’ll do:

• Work effectively with a variety of internal teams and business groups
• Identify growth opportunities and incremental opportunities with client partners
• Responsible for ensuring conference reports and/or meeting notes are complete and distributed to clients and/or agency partners
• Initiate/draft scope documents and works with team to secure client approval
• Initiate projects within the agency, according to standard kick-off protocol
• Responsible for day-to-day implementation of project deliverables; ensures deliverables are client ready
• Responsible for management of team MLR calendar and submissions
• Collaborate with other agency partners to ensure goals and deadlines are met
• Build on financial management skills, including preparation of billing and monthly projections for review with supervisor
• Gain and maintain knowledge of client’s business, industry, and competition
• Participate in key client meetings including status meetings and VML work presentations

What you’ll need:

• Superior communication skills, both internally and client-facing
• Ability to manage multiple projects and clients simultaneously
• Detail-oriented with excellent follow through skills
• Strong relationship management, organizational, and project management skills
• Bachelor’s degree or equivalent (marketing, business, communications)
• 2- 4 years of full-time experience in digital marketing, advertising, or media
• Pharmaceutical or health experience is a plus
• Strong interest in technology or digital marketing
• Familiarity with channel activations and multi-channel projects is a plus

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

#vmlhealthcareers

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

_$45,000—$100,000 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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