Insurance Authorization Coordinator

MeBe Family is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including ABA, Speech and OT.

At MeBe, you’ll be offered more than a job. You’ll receive training and support to develop a career in Applied Behavior Analysis and grow as an individual. You’ll work with extraordinary team members who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose.

MeBe is seeking an Insurance & Authorizations Coordinator to join our growing clinical services team! The Authorizations Coordinator directly affects clinical employee satisfaction by being a catalyst between clinicians and insurance providers, guaranteeing our clinicians have the approved codes to serve our patients. This position will work in conjunction with our billing department and contracting department, prior to setting up approvals for our clinicians and patients.

About You:

• You take pride in your work, pay attention to the small details and have a reputation for doing high quality work.

• You value transparency and operate with candor and compassion. You inspire others to be their best selves.

• You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you

• You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo.

About What You’ll Work On:

• Directly manage authorization requests for Applied Behavior Analysis, Speech Therapy, and Occupational Therapy services.

• Enter authorizations into our EMR (CentralReach)

• Work cohesively with local clinicians & Family Success team members to ensure approvals are processed in a timely manner during onboarding and re-authorization periods.

• Effectively communicate benefit and authorization information between clinicians and the Family Success department.

• Full ownership of the medical records requests when received from Doctor’s offices or Insurance providers.

• Ensure that department resources are updated daily/weekly with upcoming authorization expirations and treatment report submissions.

• Oversee biweekly eligibility reports.

• Accurately identify and correct problems related to eligibility and authorizations.

• Provides concierge-level customer service while interacting with insurance company representatives.

• Oversee and perform various clerical and administrative tasks related to authorizations and associated issues that require initiative and independent judgment.

• Respond to day-to-day operational requirements in a professional and timely manner.

• Other duties as assigned

Qualifications:

• Minimum of 2 years of remote clerical/administrative working experience in the medical/behavioral health field.

• Minimum of 2 years experience with the verification of benefits and prior authorization processes.

• Must have worked with at least one of three disciplines in the past; outpatient Speech, Occupational, and/or Applied Behavior Analysis therapies

• Used Central Reach as an Insurance Authorization or comparable solution in an authorization role.

• Advanced understanding of Google Suites, Microsoft Word, Excel, IOS and email. Monday.com is a plus.

• Dedicated HIPAA compliant workspace with minimal distractions.

• Strong verbal and written communication skills.

• Located in San Diego or in the Pacific Standard Time zone.

• Have a dedicated HIPAA compliant workspace with minimal distractions, required.

• Able to maintain a reliable home internet connection, required.

• Dependable and detail oriented – This is a remote hourly role. It is expected that the ideal candidate is able to perform the assigned duties within the outlined working hours upon hire.

• Team player- works efficiently between Family Success Team, clinicians, and Authorizations Manager.

Benefits Include:

• Industry Benchmarked, competitive pay based on location and experience

• Twenty nine paid days off

• Medical, Vision, Dental- Anthem Insurance; 80% Employee, 50% Dependents

• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance

• Invest in your mental health with access to free mental health sessions

• Protect your pet with discounted pet insurance

• Secure your future with our 401k program

• Tuition discounts available to all employees through our University Partnerships

• Expansive treatment spaces

• Options for positions in variety of settings: clinic; in-home

• Scheduling department handles reschedules, cancellations and permanent changes to schedules

• Work tools provided

• Company sponsored, fun events for everyone

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.