Software Engineer - Metrics and Operations [IC3]

Location

🌎 While we hire almost anywhere in the world, we require someone to reside in San Francisco for this role.

Why this job is exciting

Imagine being part of a team where your work will redefine the coding experience for developers around the world. As a Software Engineer on the Cody Core team, you will have the opportunity to interface directly with customers and their analytics needs and have a key voice in making data-driven product decisions. This role offers a unique opportunity to innovate and build cutting-edge customer analytics products as well as internal business and operational metrics. You'll have the chance to see your contributions directly impact developers, enhancing their productivity and transforming how they interact with their code.

📅 Within one month, you will…

• Familiarize yourself with Cody, understanding the architecture and the problems it solves for our users.
• Ramp up on our current operational processes and frameworks.
• Ramp up on our existing internal and external analytics offerings.
• Start contributing to our current focus areas by working on tasks such as adding end-to-end tests to validate the accuracy of our metrics, cleaning up and de-duplicating stale metrics or logging code, or improving our customer-facing analytics products.
• Engage with your team members, learning from their experiences and sharing your insights to contribute to the project's direction.

📅 Within three months, you will…

• Drive and prioritize the differentiating metrics for our customers and users. Partner closely with Operations and Product to build our metrics strategy. Begin suggesting and implementing improvements to our data logging and metrics product code.
• Propose and implement stability and performance improvements around our release and production processes.
• Begin to influence the project's future direction by providing insights based on your work and user feedback, collaborating closely with product management and design teams.

📅 Within six months, you will…

• Be fully ramped up and able to anticipate the analytics needs of Sourcegraph customers.
• Have built and advanced our metrics offerings, having visible impact on our customers.
• Establish yourself as a key contributor to the team, known for your analytics expertise on both the technical and product aspects of our work.
• Influence the direction of the company’s analytics best practices.

About you

You bring a product mindset in balancing architectural flexibility and philosophy with meeting immediate customer demand. You are an experienced software engineer who looks to solve problems through writing code rather than one-off operations. You are passionate about user experience and self-service. You balance maintaining and designing high-impact systems with a pragmatic understanding of how to make appropriate tradeoffs (e.g., cut scope, low-tech vs. custom complex solutions) to ship quickly and iterate when necessary.

Qualifications:

• Proficiency in Typescript and Go.
• Proficiency in SQL, or other data analysis languages.
• Experience with Looker, Amplitude, or other similar data visualization or BI tools.
• Knowledge in one of the public cloud platform providers (GCP, AWS, Azure)
• Experience with Terraform (or similar IaC solutions) and Kubernetes to build tooling and automation.
• Skilled at designing and debugging systems full-stack. This means you should know your way around various OS-level primitives, e.g., network, CPU, and memory.
• Ability to communicate clearly and empathetically, especially in writing and documentation.

Nice to haves:

• Built services and exposed them as API for external consumption (e.g., gRPC).
• Experience writing extensions for one or more of the following: Visual Studio Code, JetBrains IDEs, Visual Studio, or Eclipse
• Familiarity with compilers, language server protocols, code intelligence, or related technologies
• Experience working closely with Product and Design teams
• Previous role in a startup environment, comfortable with rapid iteration and adaptable to shifting priorities
• Comfortable implementing system-level software (e.g., custom transport protocol) if needed or has contributed to Kubernetes controllers/operators.
• Experience working on small high-performing teams.

Level

📊 This job is an IC3. You can read more about our job leveling philosophy in our Handbook.

Compensation

💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.

Your salary is determined by your pay band for the IC3 job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that the salaries below may be adjusted in the future.

💰 The target compensation for this role is based on the IC3 pay band for your zone. The start of the IC3 pay band for this zone is $170,000 USD.

Please speak with a recruiter for additional information regarding zone locations.

📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews *in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! *

We expect the interview process to take 5.5 hours in total.

👋 Introduction Stage - we have initial conversations to get to know you better…

• [30m] Recruiter Screen
• [15m] Hiring Manager Screen

🧑‍💻 Team Interview Stage - we then schedule an all-day onsite interview to delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…

• [45m] Technical Screen / Resume Deep Dive
• [45m] Coding Exercise
• [45m] Coding Exercise
• [45m] Systems Design
• [60m] Cross-functional Team Collaboration Interview / Values Interview
• [15m] Leadership with co-founder
• We check references and conduct your background check

Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.