CSA
Actively Hiring
Helping public sector business make their way through a digital world
Electronic Classroom Technical Support Specialist
- Bangor
- Full Time
Posted: 7 days ago• Recruiter recently active
Visa Sponsorship
Not Available
RelocationAllowed
About the job
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.
How Your Role Will Make an Impact:
- Ensure student training infrastructure is functional and available
- Ensure that Active Directory accounts are properly configured
- Assist customers in overcoming any challenges through monitoring and performance management
- Identify problem areas and opportunities for improvement in a mission critical network
- Turn metrics into information and communicate their meaning
- Manage users and computers in an enterprise network
What You Will Need to Join Our Award-Winning Team:
- Clearance: Must possess an active Secret clearance
- Education: HS Diploma or equivalent
- Years of Experience: 3 years of relevant experience
- General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
- Certifications: Security+ or equivalent Bachelor's degree
- Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
- Experience with systems and hardware and software administration and integration
- Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
What Sets You Apart:
- Experience with multi-media systems support and community of interest (COI) network operations
- Experience with local group policy management and file share, system, and account administration
- Experience with configuration and change management and life cycle support
- Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
- Experience with system monitoring and troubleshooting
- Knowledge of system development, software maintenance, and ancillary functions
- Knowledge of cyber defense compliance and accreditation services
- Ability to connect non-Navy workstations to the network system
- Ability to perform onsite service center support
- Bachelor's degree
About the company
CSA
Actively Hiring
Perks
Healthcare
CSA offers an affordable, comprehensive healthcare benefits and prescription drug plan to all employees, spouses, domestic partners, and/or dependents.
Dental and vision
We smile a lot here. And that means you’ll be showing off your pearly whites quite often. We offer 100% paid dental and vision insurance for and your dependents.
Retirement
CSA offers a comprehensive 401(k) plan with 5% employer matching and no vesting period on company contributions. Wow! We also offer an extensive portfolio of small-, mid- and large-cap investments.
Profit sharing
Our CSAers provide a lot of value to us and our clients, so why wouldn’t they get a piece of the profits? After your second year at CSA, you will be eligible to participate in our profit sharing program.