Accounts Receivable Specialist

We are looking for an exceptional Accounts Receivable Specialist to join our highly valued accounting team! As the Accounts Receivable Specialist, you will have the opportunity to be a key player on the Revenue Team responsible for the collection of outstanding receivables, resolving customer disputes and escalating collection issues internally.

What you'll do

• Manage day-to-day AR operations for the APAC region, with a primary focus on India and Southeast Asia (SEA), including customer onboarding, business credit checks, billing, payment processing, collections follow-up, and customer correspondence.
• Conduct proactive collections follow-up via phone and email to ensure timely payments.
• Monitor AR aging reports to identify potential payment issues, addressing them promptly with follow-up actions.
• Reconcile customer accounts and resolve AR disputes, including issues related to invoices, short payments, and tax deductions.
• Collaborate cross-functionally with Sales and other departments to address AR concerns and improve processes.
• Provide exceptional customer service to both internal stakeholders and customers.
• Apply all forms of payments accurately and in a timely manner within NetSuite and Follow up with customers to address cash application inquiries.
• Participate in special projects and ad-hoc tasks in Accounting/Finance as needed.

What you'll need to succeed

• BA/BS degree in Accounting, Finance, or a related field.
• Minimum of 5+ years of relevant AR or billing experience.
• Required: Strong understanding of the Indian market, including tax requirements and regulatory nuances related to billing and collections in India.
• A second language other than English is preferred.
• Exceptional attention to detail to ensure data accuracy and completeness.
• A positive, team-oriented attitude and a willingness to collaborate.
• Strong communication and organizational skills, both written and verbal.
• Proactive approach to project ownership and completion.
• Experience in fast-paced, high-volume environments within growing companies.
• Intermediate proficiency in Excel, including Vlookups and Pivot tables.
• Familiarity with NetSuite or other large ERP systems.

Please note Moloco will be prioritising applicants who have a current right to work in Singapore, and do not require Moloco's sponsorship of a visa.