Operations Engineer

About the company: American product company that provides cloud-based software that automates the subscription order-to-cash process, including billing, rating, collections, mediation, analytics, and revenue recognition.

Work conditions: a B2B contract, full-time, remote.

The day to day (responsibilities):

• Perform application support for the company's revenue operations solution
• Assist with provisioning and configuring customer solutions
• Implement internal networks, firewall rules, application servers and data processing servers
• Define and execute production change management and incident response procedures
• Respond to and resolve production system network, hardware and software issues
• Ensures secure configuration of all systems and document security policies for PCI compliance
• Helps support production system networks, servers and software

Desired Skills and Experience
Requirements snapshot (what you bring):

• BS/BA degree or equivalent industry experience
• Strong communication skills for working closely with broader technical team
• Self-motivated with exceptional organizational skills
• 3+ years of experience installing, configuring and performing routine troubleshooting and performance evaluation tasks in Linux environments
• Experience managing requests and tasks in a ticketing or incident management system
• Experience with AWS required
• Strong understanding of RDBMS like MySQL and PostgreSQL
• 3+ years of experience deploying, troubleshooting and monitoring Java applications on the web
• Strong configuration, deployment, upgrade and patching skills for Apache Tomcat servers
• Unix shell, Perl or Python programming or scripting skills
• Working knowledge of DNS, NFS/NIS+, HTTP, SSL and/or mail protocols
• Working knowledge of TCP/IP networking, including routing, switching and security
• Knowledge of load balancing or high availability architectures is a plus
• Deep knowledge of Java web applications and technologies on Linux/Unix is highly valued
• Understanding of SOAP and REST web services
• Experience with IaaC tooling including Terraform, CloudFormation, etc. required
• Experience with PCI compliance
• Experience with Ansible a plus
• Experience with Enterprise Linux distributions
• Experience with Kubernetes a plus
• Experience with Helm Charts a plus
• Experience with SCAP Security a plus

We offer:

• 24 business days of vacation per year;
• official weekends and holidays according to Portuguese legislation;
• 8 paid time offs (health-related reasons);
• individual professional development programs;
• no bureaucracy, no micromanagement;
• referral bonuses;
• IT kit.