Account Director - JWT Amman

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

JWT Amman, a leading advertising agency and part of the global VML network, is seeking a highly motivated and experienced Account Director to join our dynamic team. As a cornerstone of the VML family, JWT Amman delivers award-winning creative solutions for a diverse portfolio of prestigious clients. We pride ourselves on our strategic thinking, innovative approach, and collaborative culture. This role requires a strategic thinker with a proven ability to manage client relationships, lead integrated marketing campaigns, and drive business growth.

What we're looking for:

The Account Director will be the primary point of contact for a portfolio of key clients, responsible for nurturing these relationships and ensuring client satisfaction. You will lead the development and execution of integrated marketing strategies, overseeing all aspects of the project lifecycle from briefing to delivery. This role demands a deep understanding of the client's business, industry trends, and the competitive landscape.

What you'll do:

• Take ownership and ensure overall quality control across all accounts.
• Build and maintain effective internal processes and relationships to achieve client goals in a time- and cost-efficient manner.
• Provide strategic direction and oversee the successful implementation of client objectives.
• Deeply understand the client’s business to generate innovative ideas that drive growth and development.
• Collaborate closely with clients to identify business needs and objectives, develop strategies with the Business Director, and ensure seamless execution.
• Monitor progress against set objectives, taking corrective action when necessary.
• Identify new opportunities, anticipate challenges, and proactively plan for unexpected scenarios.
• Foster strong client relationships based on trust, credibility, and professional respect.
• Lead and motivate the account team, promoting a positive work environment, collaboration, and growth opportunities.
• Train and mentor account team members, enhancing their skills and abilities.
• Oversee the financial management of accounts, ensuring efficient operations and negotiating client fees when necessary.
• Partner with the account planner to think creatively and bring fresh, relevant insights to the table.
• Provide regular updates to the Business Director, keeping them informed of daily account operations.
• Understand client requirements and deliver tailored solutions, identifying opportunities for new business.
• Ensure the timely delivery of services and products, resolving issues to maintain and strengthen client trust.
• Review subordinate reports and communicate overall progress to senior management and external stakeholders.

What you'll need:

• 7+ years of experience in account management within an advertising agency environment, with a proven track record of success in managing large-scale, integrated marketing campaigns.
• Excellent client relationship management skills, with the ability to build rapport and influence key decision-makers.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to lead and motivate teams, fostering a positive and collaborative work environment.
• Strong analytical and problem-solving skills, with the ability to think strategically and develop creative solutions
• Bachelor's degree in marketing, Advertising, or a related field.

#LI-EMEA

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.