Sr. Change Management & Communications Manager

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The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

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• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

We're looking for a Sr. Change Management & Communications Manager to join our dynamic team. This role is crucial in ensuring that organizational changes are implemented effectively and sustainably, aligning with our strategic vision and goals. As a Sr. Communications & Change Management Manager, you will play a pivotal role in the success of our Customer Experience departments' change initiatives. Your expertise in change management processes, coupled with your exceptional communications skills, will be key in guiding teams through transitions, minimizing resistance, and maximizing engagement. This role will report into the Performance, Education, and Knowledge (PEAK) Team as part of the global Customer Experience organization comprising Technical Services, Professional Services, PEAK, Portfolio, and Customer Success. Some key responsibilities include:

• Lead the development and execution of the change management strategy, including conducting change impact assessments, stakeholder analysis, and planning and implementing change communications.
• Drives execution of change management plans effectively, including facilitating sessions as needed to understand change impact, adoption, and where to pivot.
• Work with Customer Experience project teams to integrate change management activities into project plans.
• Translate complex technical concepts into clear, concise, and actionable updates for key stakeholders, ensuring that information is easily digestible and aligned with business goals.
• Monitor the effectiveness of change initiatives, collecting and analyzing feedback to make adjustments as necessary.
• Facilitate communication and information flow within PEAK’s Learning Experience Platform (LXP) and other communication vehicles.
• Create and maintain a communication & change management calendar/roadmap to provide cross-functional visibility to the planned rollout schedule.
• Exceptional communication skills are critical in this role. You must be able to clearly articulate the vision, goals, and details of change initiatives to a variety of audiences, from senior executives to front-line employees.
• Foster a culture of continuous improvement and innovation, encouraging employees to be proactive in identifying opportunities for change.
• Serve as a coach and mentor to leaders and teams throughout the change process, providing support and guidance to overcome resistance and build change competence.
• Effectively managing risk, partnering with colleagues to ensure the right decisions are made at the right time, appropriate communication occurs, and plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements.
• Ability to present information in a way that establishes rapport, persuades others, and gains understanding while expertly engaging cross-functionally as required.
• Creates and maintains a change management champion network to effectively drive adoption of solutions.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• BS degree or equivalent practical experience.
• Change Management trained and certified.
• PMP strongly preferred or equivalent experience.
• Minimum 5-8 years experience in change management, organizational development, or a similar role.
• Strong understanding of change management principles, methodologies, and tools (e.g., Prosci ADKAR, Kotter’s 8-Step Change Model).
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Possess a comprehensive understanding of various project management methodologies, including Agile, Waterfall, and Lean Six Sigma.
• Experience driving, supporting, and implementing an entire organization’s operations and driving outcomes aligned to the goals and objectives.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced environment.
• Ability to translate complex technical and business problems into easy to understand communications and presentations.
• Superb facilitation skills to effectively communicate and command audiences.
• Creative thinker with a problem-solving mindset.

We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

*The annual base salary range is: $100,000.00 – $218,000.00 *

*Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. *

*This role may be eligible for incentive pay and/or equity. *

*And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. *

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

#LI-ONSITE

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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