DevOps Engineer

About Zeotap

Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely.

Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data.

Zeotap is expanding its SAAS product suites branded as Customer Intelligence Platform consisting of an integrated product suite for Customer data collection, ID resolution, Predictive Analytics, Audience management and Activation. Our ideal candidate will be passionate about helping our enterprise customers and business teams across the globe, enjoy resolving problems, identifying root causes of issues, and thrive in a team environment. The incoming person would be responsible for end-to-end ticket resolution and communication with the customers and other stakeholders within the SLA, escalations to the internal teams based on SOPs, creation of internal knowledge based articles and perform engineering support activities as and when required.

Responsibilities:

• You install, manage and maintain production infrastructure of Zeotap.
• You manage and maintain the CI/CD infrastructure of Zeotap.
• You ensure production is delivering performance, fault tolerance and high availability guarantees.
• You have an eye on cost and continuously optimize infrastructure for best cost benefits.
• You troubleshoot and solve production issues collaborating with engineering.
• You assist engineering in performance tuning and capacity planning.
• Responsible for incident and change management services.
• You choose/create the right tools to achieve operation, automation and compliance objectives of Zeotap.
• You adhere to Zeotap’s company, privacy and information security policies and procedures.
• You complete all the awareness trainings assigned on time.

Requirements:

• 1-3 years of experience spread across the internet and product companies.
• Hands-on in maintaining GCP
• Skills in one or more scripting languages like Python is must.
• Experience in configuration management tools (like Ansible, Chef or Puppet)
• Experience in a containerised environment preferably with Docker.
• Managing builds with Jenkins.
• Experience in Linux System administration including troubleshooting/deployment of OS, DB, filesystem and Networking issues.
• Good Understanding of Networking and OSI model.
• Should have good hands on exposure in deployment of IPSEC tunnels using OpenSwan or Cisco.
• Understanding of Linux security controls like CIS benchmarks.

What do we offer?

• Competitive compensation & attractive perks
• Health Insurance coverage
• Flexible working support, guidance and training provided by a highly experienced team
• Fast paced work environment
• Work with very driven entrepreneurs and a network of global senior investors across telco, data, advertising, and technology