Office Manager

Location: London

Department: People

Reports to: HR Business Partner

Employment Basis: Part-Time (3 days: Monday, Wednesday & Thursday), Permanent

About the Role

We are seeking a highly organised and proactive Office Manager to support the smooth operation of our office environment and contribute to a positive workplace experience. This role involves managing day-to-day office operations, maintaining office supplies, coordinating internal events, overseeing office maintenance, and providing seamless support to employees and visitors. You will play a pivotal role in ensuring that office functions run efficiently and that our workplace culture remains vibrant and engaging.

This role requires in-office attendance, 3-days per week (Monday, Wednesday & Thursday) from our office in Soho, London.

Key Responsibilities

Office & Facility Management:

• Serve as the primary relationship holder for landlord services, managing any office-related issues and ensuring a positive relationship with building management.
• Oversee office repairs and maintenance, triage issues, and coordinate with relevant vendors for timely resolutions.
• Manage office supplies including stationery and food, and ensure inventory levels are maintained for smooth office operations.
• Triage IT Support matters and provide on-the-ground support on behalf of our remote IT team to eliminate IT-related disruptions to our workforce (e.g. basic troubleshooting, hardware switch-outs, replacement purchases), and liaise with external vendors for any technical troubleshooting or repairs.
• Maintain an excellent standard of tidiness and cleanliness of office spaces, ensuring the highest standards of organisation and safety.

Employee & Office Support:

• Manage new starter setups and onboarding experiences, ensuring all necessary equipment, access, and onboarding materials are provided.
• Coordinate offboarding equipment management, ensuring all company property is returned and properly recorded.
• Own the office food & catering ordering, ensuring our kitchen is kept fully stocked, while being careful to eliminate waste.
• Own visitor registration, reception duties, and general front-of-house (FOH) responsibilities.
• Assist with interview coordination and support candidates during on-site visits.
• Monitor and track office-related budgets, ensuring that costs are aligned with the allocated budget and expenditures are managed appropriately.

Event Coordination & Employee Engagement:

• Plan and execute seasonal events (Summer, Christmas, Off-Sites) to foster employee engagement and build team morale.
• Organise happy hours, and office catering, and other informal office events to promote a positive company culture.
• Take responsibility for Town Hall and All-Hands meetings, including setup and coordination with leadership.
• Track and manage employee rewards for life events and milestones to show appreciation for team members.
• Communicate important office information via Slack notices and other internal communication channels to keep employees informed.

Skills & Qualifications

• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously.
• Excellent communication skills, both written and verbal, with a professional demeanour.
• Strong attention to detail and problem-solving skills.
• Experience with event planning and office operations.
• Ability to work independently and as part of a team.
• Proficiency in Google Workspace, Expense Management software, and collaboration tools such as Slack, Zoom, etc.

**On the fence? Apply anyway!* We know that imposter syndrome can get in the way of meeting incredible candidates, and we don’t want it to get in the way of meeting you!*

Learn More About Our Company, Culture and 5 Core Values:

DRIVE UNDENIABLE PERFORMANCE:

• Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale
• Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that’s not otherwise possible

COME HUNGRY:

• Driving $1.2 billion dollars annually in revenue for top eComm brands including Hugo Boss, Gucci, Lenovo, Cole Haan, HelloFresh and more
• Incredible growth and development opportunities for top performing employees whether it be a leadership track or building out your own unique specialities

CARRY EACH OTHER:

• Unwavering commitment to culture, community, office events, and DEI initiatives
• Fully stocked snacks, beverages, and in-office weekly catered lunch
• Exceptional management training programs and internal opportunities for 1:1 coaching

BOUNCE BACK:

• Company support and flexibility through all professional and personal development
• Generous PTO package, National Holiday closures, Summer Fridays, Parental Leave, and more!

RESPECT PEOPLE, PRIVACY, IDEAS:

• Proud to be an equal opportunity and safe workplace
• Strongly committed to equal employment opportunities for all races, colors, ancestries, national origins, marital statuses, age, citizenship, disabilities, genders or gender identities, or Veteran status