Account Manager (Commerce- Walmart)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking an Account Manager to support the day-to-day activities to creatively execute and produce client marketing programs. You will be one of the client contacts on a new account, ensuring client approvals are secured, client objectives are achieved, and timelines and budgets are met. You will communicate externally with the client(s) and internally with the project team to keep all apprised of project status, updates and changes.

What you’ll do:

• Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution
• Collaborate with creative, project management, production, and/or media teams to develop marketing programs and solutions for client
• Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules
• Develop and update both client and project documents including: creative briefs, estimates, project timelines, media plans, status reports, conference reports and other supporting materials
• Review all documents and creative work prior to submitting to client for review
• Keep agency team informed of client requests and changes; anticipate potential problems; proactively develop solutions
• Organize client presentations, meetings and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports
• Capture and interpret program results, summarize findings, and work with senior team members to recommend program enhancements and/or changes to improve going forward

Who you are:

• Excellent communication skills, both verbal and written
• Able to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work
• Strong attention to detail, organization, and professionalism
• Ability to effectively managing multiple projects, timelines, and deliverables simultaneously
• Proactive approach and positive attitude

What you’ll need:

• 1-3 years of advertising or marketing experience,
• Agency experience preferred
• Knowledge and interest in Commerce/Shopper marketing and retailer ecosystem, specifically Walmart

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

_$45,000—$90,000 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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