Manager, Product Service

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

Position Summary:

The Product Service Manager will play a critical role within the Owner Furnished Equipment (OFE), leading the product service organization with the timely and quality resolution of technical issues and driving strategic initiatives to optimize performance critical to the performance and operation of Venture Global Equipment. This role will involve coordinating and collaborating with various stakeholders, including operations, engineering, and equipment suppliers, to ensure the timely and efficient resolution of technical solutions. The manager will lead a team of Subject Matter Experts, providing mentorship and guidance to drive organizational excellence.

Key Responsibilities:

• OFE Management:

  • Lead a team of Subject Matter Experts in [specific areas of expertise, e.g., electrical, mechanical, control systems] to provide technical support and problem-solving.
  • Define and manage key performance indicators (KPIs) to measure the effectiveness of OFE management.
  • Develop and implement comprehensive processes and strategies for the management of technical solutions throughout the project lifecycle of OEM equipment.
  • Coordinate with Operations and Engineering teams and equipment suppliers to ensure that OFE specifications and requirements are met.
  • Oversee Root Cause Analysis and implement Preventative and Corrective Actions to ensure long-term resolutions.

• Risk Mitigation:

  • Proactively identify and assess potential risks associated with the operation and maintenance of equipment.
  • Develop and implement risk mitigation plans to minimize the impact of potential issues.
  • Collaborate with project and operational teams to adequately address OFE-related risks.

• Stakeholder Coordination:

  • Build and maintain strong relationships with operational and engineering teams, equipment suppliers, and other relevant stakeholders.
  • Facilitate effective communication and collaboration among team members to ensure project success.
  • Resolve conflicts and address issues related to OFE delivery and management in a timely and professional manner.

• Performance Monitoring:

  • Track the performance of OFE delivery and management processes using data analytics.
  • Identify areas for improvement and implement corrective actions to optimize performance.
  • Prepare regular reports on OFE performance and status for senior leadership.

Qualifications:

• Bachelor's degree in Engineering, Supply Chain Management, or a related field.
• 15 years of experience in a similar role.
• Strong understanding of the LNG industry and related equipment.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proven ability to manage complex projects and meet deadlines.
• Proficiency in project management software (e.g., Primavera P6, Microsoft Project).

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, *non*-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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