Sr. Implementation Engineer

What you’ll do:

• Serve as the primary technical liaison between clients and our product team

• Conduct comprehensive technical discovery and needs assessments with prospective clients

• Lead end-to-end technical implementations for clients

• Develop and deliver technical presentations demonstrating our product's capabilities

• Create custom technical solutions and implementation strategies tailored to client requirements

• Identify and articulate potential integration challenges and mitigation strategies

• Participate in product feedback sessions to inform future product development

• Conduct technical deep-dive sessions with enterprise clients

What you’ll bring:

• 7+ years of experience in solutions engineering, technical sales, or similar customer-facing technical roles
• Proficient in Node.js
• PostgreSQL and complex SQL query optimization
• Comprehensive Kubernetes and container orchestration knowledge
• Experience with third-party integrations.
• Exceptional debugging skills
• Ability to manage and execute challenging third party integrations (like core banking and chat systems)
• Exposure to AWS cloud or other cloud technologies.
• Familiarity with Docker/Kubernetes (EKS).
• Familiarity with CI/CD pipelines, such as Jenkins
• Strong understanding of system architecture and design patterns
• Proven track record of successfully converting technical requirements and into go lives
• Exceptional ability to communicate complex technical concepts to non-technical stakeholders
• Strong presentation and storytelling skills
• Proven ability to build and maintain client relationships
• Advanced technical problem-solving skills
• Experience working with global teams
• Proven ability to multi-task, working independently across multiple clients and projects

What We Offer:

💻 Remote First Policy

🏥 Medical/Dental/Vision Insurance

🏝 PTO & Holidays

✨ Life Insurance