Software Engineer, Cloud App Researcher

Job Overview

As a key member of our CASB App-Connector development team, you’ll help shape and deliver world-class security solutions that offer unparalleled visibility into thousands of enterprise SaaS applications. Our advanced, ML-powered monitoring system analyzes real-time data for rapid, precise issue detection, giving our customers the insights they need to stay secure.

In this role, you’ll work on the forefront of cloud security—analyzing, designing, and implementing solutions that empower enterprises to protect their critical data and systems. If you’re driven by impact, innovation, and technical challenges, we invite you to join us in building the future of cloud security.

Job Responsibilities

• Participate in the entire development process: research requirements, define functional specifications, create effective signatures, and evaluate their performance using production data.
• Analyze traffic patterns and behaviors of various SaaS applications to identify unique characteristics.
• Develop, test, and implement signatures for application detection and classification.
• Perform Deep Packet Analysis of the SaaS/IaaS app traffic and develop content as per the specification of Netskope App Context Engine.
• Forward Looking Research: Researchers will have the opportunity to develop leading edge prototypes to solve emerging challenges in the cloud security space.
• Develop necessary tools, preferably in Python/Go, to assist with research, development & maintenance of app connectors.
• Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy.
• Work closely with the Product management, Testing team and other stakeholders in various phases of signature development to ensure high quality delivery as per requirements.

Preferred Qualification

• B.E /B.Tech /M.Tech degree from a recognised and accredited university/college
• 3-7 years of work experience.

Preferred Technical Skills

• Good understanding of TCP/IP, SSL/TLS and Deep packet inspection.
• In depth understanding of HTTP/s protocol & web content is must.
• Familiarity with web data formats like JSON, MIME,XML, HTML
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is a must.
• Programming experience in any one programming language
• Experience with web automation tools like Selenium will be a plus
• Excellent analytical, debugging & problem-solving skills

Additional Skills

• Experience with IPS/IDS signature development is a big plus.
• Understanding of security products like SWG, Web proxies or cloud security solutions
• Experience with AWS, Azure or GCP
• Strong verbal and written communication skills

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