AMS Analyst - Workday Integration

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• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
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• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Overview

Seeking an application support and maintenance specialist to join our global AMS support team. This role will have a heavy focus on the Workday application and the integration therein. The person in this role will report to the AMS Manager with a dotted line report to People Technology. The AMS team is responsible for supporting end users for our core business applications while working with development teams on break fixes/bugs, configuration changes, and system/job monitoring. The People Technology team specializes in design, architecture and enhancements of HR related systems as well as escalated support issues.

What You’ll Do

The core objectives of this position are:

• Advocate for the end user by providing a delightful and efficient user experience through professional, proactive communication, regular updates, and timely resolution of issues.
• A troubleshoot and analyze reported issues to resolution or escalation with root cause analysis.
• Proactively highlight and address trending issues or suggest necessary enhancements or configuration changes.
• Adequately test solutions to ensure end user adoption and smooth release transition.
• Work on Core HCM, Absence, Benefits and Reporting.
• Develop and articulate solution options that incorporate user experience, scalability, security and best practices.
• Ensure the integrity of HR Systems, primarily but not limited to Workday.
• Be able to manage complex integrations and related configurations.
• Be responsible for understanding existing integrations and manage changes to them as necessary.
• Designing and developing solutions using the Workday Integration tools, Core Connectors, EIBs, and Workday Studio for HR & Payroll.

Requirements

• Excellent verbal and written communication skills including the ability to author and present materials ranging from detailed technical specifications to high-level presentations.
• A drive to take ownership of reported issues and see them through to resolution.
• An emphasis on advocating for the end user while effectively communicating application or configuration limitations.
• Experience with a global support structure stretching over multiple time zones and cultural differences.
• Possess a love for problem solving using excellent analytical and critical thinking skills with an ability to learn quickly.
• 3+ years of proven experience in Workday integrations, HCM implementations, development, testing, configuration, and deployment.
• Familiarity with Workday Extends, ServiceNow Journey and Case management, and Agile methodologies desired.
• Experience or exposure to PGP encryptions, SSH, OAuth, Custom Report, Workday Security, Workday Studio, EIBs, Core/Cloud Connectors, PECI, PICOF, DT, XML, CXML, XSLT, or SOAP highly desired.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.