Engineering Manager

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for an Engineering Manager to work with the founding team on building a category-defining AI product and scale it to massive enterprises and high-growth startups alike.

In this role, you will lead a team of engineers to develop delightful experiences for our enterprise customers. You will be responsible for shipping new products, providing technical oversight and mentoring talented engineers. If you’re excited about the opportunity to build AI products in close collaboration with large enterprises, you’ll thrive here.

You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.

You may be a good fit if you:

• Have 5+ years of experience developing and deploying production-level products and systems

• Have 2+ years of experience directly managing high performing teams

• Understand how to drive company impact by balancing hands-on technical work and leading technical teams to peak performance

• Take ownership of problems from start to finish and are eager to learn whatever you need to succeed

• Are passionate about the end-user experience and take pride in developing products that meet customer needs

Even better if you:

• Have experience building and scaling teams in a high growth environment

• Have been a startup founder or an early-stage engineer

• Have experience building AI products

Benefits:

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best