Customer Success Manager

Job Title: Customer Success Manager
Location: Remote (Must be based in the US)

About Arintra:
Arintra is a cutting-edge autonomous medical coding solution transforming the revenue cycle for healthcare providers. We help our clients improve coding accuracy, optimize workflows, and reduce denials, enabling better financial outcomes.

Role Overview:
We are seeking an experienced Customer Success Manager with a strong background in medical coding and customer success to drive client satisfaction, retention, and growth.

Key Responsibilities:
Serve as the primary point of contact for clients
Provide expert guidance on medical coding workflows and best practices.
Collaborate with clients to resolve issues, improve processes, and achieve their goals.
Conduct regular check-ins, performance reviews, and feedback sessions with clients.

Qualifications:
5+ years of experience in medical coding (multi-specialty preferred).
4+ years of experience in customer success, account management, or a similar client-facing role.
Deep understanding of healthcare revenue cycle management and coding workflows.