Automotive Reconditioning Manager

About Clutch:

At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve.

Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates.

We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home.

Founded in 2016, Clutch is headquartered in Toronto and services Ontario and The Maritimes. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners.

About the role:

The Automotive Reconditioning Manager will be responsible for managing a function within the internal reconditioning process of pre-owned vehicles. This may include overseeing automotive inspections, repairs, detailing, and final preparation for sale. The ideal candidate will have 5+ years of experience in automotive reconditioning, strong leadership skills, and a commitment to delivering top-notch results.

What you’ll do:

• Manage reconditioning processes for all incoming pre-owned vehicles.
• Coordinate with technicians, detailers, and vendors to ensure timely and high-quality work.
• Ensure all vehicles meet company standards before being made available to customers on our website.
• Maintain inventory of reconditioning supplies and equipment.
• Implement and enforce safety procedures and guidelines.
• Monitor and analyze reconditioning performance metrics.
• Train and mentor reconditioning staff to maintain high performance and quality standards.
• Work cross functionally with other departments to align reconditioning efforts with sales goals.
• Develop and implement new processes to increase the efficiency of the department.

We’re looking for:

• High school diploma or equivalent; technical training or certification in automotive repair is preferred.
• Minimum of 5 years of experience in automotive reconditioning or a related field.
• Flexible schedule with the ability to work weekends and overtime as required.
• Proven experience in managing a team of technicians and detailers.
• Strong knowledge of automotive repair, detailing, and inspection processes.
• Excellent organizational and time-management skills.
• Strong attention to detail and commitment to quality.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Team player and willing to jump in and lead by example.

Why you’ll love it at Clutch:

• Autonomy & Ownership -- create your own path, and own your work
• Competitive Wages
• Health & Dental Benefits
• Generous Time Off Program
• Opportunity to work for an ambitious and fast-moving startup

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected].