Workplace Investigator, Employment

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Workplace Investigator will conduct workplace investigations company-wide. This role will involve taking ownership of investigations from inception to conclusion. The ideal candidate possesses exceptional listening skills, adeptness in conducting interviews, and the ability to maintain composure in emotionally charged or high-pressure scenarios. Proficiency in both written and verbal communication is essential, coupled with comfortability utilizing various technologies.

Responsibilities:

• Independently conduct thorough and objective investigations into potential legal and policy violations within the company, working across borders and jurisdictions as necessary.
• Conduct interviews and prepare clear, accurate, and comprehensive reports documenting investigations, factual findings, credibility analyses, and recommendations for corrective actions, issue-spotting any potential legal implications.
• Collaborate with cross-functional teams including human resources, physical security and other internal/external stakeholders, to gather information, coordinate efforts, and ensure consistent and effective investigations.
• Draft and update investigations templates and policies.
• Interpret policies and procedures, incorporating knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state laws), draft and provide recommendations for potential corrective action, where appropriate.
• Support Employment Legal and Employee Relations data needs via HR Acuity and Google Suite.

Experience:

• 5+ years of HR/Employee Relations workplace investigations experience.
• Bachelor’s degree or higher education.
• Demonstrated ability to conduct detailed and thorough fact finding investigations, including evidence collection, document review, analysis, and interviews, while maintaining objectivity and ensuring confidentiality.
• Ability to communicate (both orally and in writing) complex issues accurately and clearly to internal stakeholders.
• High moral and ethical standards, as well as commitment to conducting investigations with professionalism, impartiality, and confidentiality.
• Proven ability to track, prioritize and drive multiple concurrent investigations.
• Strong problem-solver with ability to thrive in a fast-paced environment.
• Experience collaborating with people team functions.
• Strong working knowledge of state and federal employment laws, including but not limited to: FMLA, ADA, FLSA, NLRA, and Title VII.
• Excellent knowledge of Google Suite and HR Acuity, and ability to process large volumes of data.

Preferred Qualifications:

• Juris Doctor (JD) degree from an accredited law school.
• Preference for experience handling investigations in California and familiarity with California state employment laws.
• Previous experience conducting cross-border investigations with a multi-state US focus. Bonus points for experience in Mexico, Canada, or Eastern Europe.
• Working Hours: Pacific Time

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $128,000 - $160,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.