Product Manager II

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

The Product Manager II will be responsible for leading product execution for critical business process applications that OpenGov’s clients use. The role is both internal and external focused and execution oriented with an emphasis on high-quality, solution oriented product development in a fast-paced, positive, and mission driven organization.

In this role, you will work cross-functionally with global PXE teams to build product features from conception to launch by connecting the technical and business worlds. You can break down complex problems into shippable features in a fast paced agile environment. You are curious, self- driven with a passion for building products that delight customers.

At OpenGov, the PM team works closely with talented engineers, product designers, solution engineers, and deployment experts to help design the next generation of modern Asset Management solutions that will change the way governments transform public administration. Our ideal candidate has shipped several releases of enterprise software, preferably in the ERP space (public or private sector). They have exemplary communication skills, are comfortable in presenting complex business concepts, and are not afraid to challenge the status quo.

Responsibilities:

• Lead solution, customer, and product development focused market research to address specific Work and Asset Management business challenges
• Gather end user requirements and write detailed business requirements and user stories that will guide product development and architecture
• Work closely with our product designers in concepting and designing the product
• Collaborate with the engineering and design team to regularly perform backlog planning and specify the criteria for customer acceptance
• Develop product documentation and release details for internal and external stakeholders
• Manage feature prioritization and trade-offs and build consensus. Identify risks early in the product life-cycle and provide timely decisions to all stakeholders
• Be comfortable with understanding technical decisions and assumptions
• Effectively work across a cross-functional teams (Engineering, Design, Sales, Marketing, Professional Services, and others)
• Advocate passionately for a cross-product ERP vision rather than point solutions
• Own go-to-market enablement and collaborate with others to develop online materials for support and professional services
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are required

Requirements and Preferred Experience:

• Enterprise SaaS (software as a service) experience working, ideally in areas such as Work and Asset Management systems, Permitting and Licensing, Budgeting/Planning, or similar products or industries
• 3 + years of product management experience required, with enterprise SaaS experience preferred
• Ability to think strategically and synthesize diverse information from many sources
• Superb verbal and written communication skills
• Experience working in an agile/scrum development environment
• Hands-on software development experience preferred
• Proven success in building Mobile and web applications
• Comfortable working with enterprise tools like Aha!, Confluence, Jira, and Pendo
• Experience with, or subject matter expertise in working with state and local government or related fields
• Interest in improving the effectiveness of Government