Engineering Manager, Reliability Engineering

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

We are a community based on connection and belonging - a community that was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million hosts who have welcomed over 1.4 billion guest arrivals to over 100,000 cities and towns in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. We strive to connect people and places. Airbnb has five stakeholders and is designed with all of them in mind. Along with employees and shareholders, we serve hosts, guests, and the communities in which they live. We intend to make long-term decisions considering all of our stakeholders because their collective success is key for our business to thrive.

The Difference You Will Make:

• Airbnb is seeking a highly skilled and experienced Engineering Manager, Site Reliability Engineer (SRE) to join their team. The Engineering Manager is a key member of the technical team who will help facilitate a best-in-class enterprise-wide SRE program that enables the business. They will be responsible for driving the continued development of a long-term Reliability strategy and for ensuring the overall performance and reliability of Airbnb’s infrastructure and products. Additionally, they will work closely with engineering teams to provide tools, processes, and expertise to make services easy to operate and as reliable as possible.

A Typical Day:

• Develop a roadmap with a longer-term vision for Reliability and serve as a strategic thought partner within the organization.
• Design, implement and influence company-wide SRE architecture, innovation, engineering, and standards.
• Create incident management processes that can scale with the organization as it continues its rapid growth. Assess how the organization manages incidents and responds to them; reduce operational toil stemming from incident management.
• Foster the SRE/Reliability model that takes into consideration the nuances of an engineering culture that has a great sense of ownership over their services.
• Bring a strong customer focus to the Reliability function, centered on optimizing the infrastructure and platform, and ensuring systems are highly available and performant.
• Develop Production Readiness standards to ensure service reliability. Automate as much as possible and always configure as code. Predict future failures and work proactively to mitigate them. Advocate and implement reliable design patterns (circuit breakers, graceful degradation, etc.)
• Culture, Influence and Team Leadership
• Create a culture where Reliability is a state of mind, instilling a proactive approach to seeing patterns and opportunities to increase leverage and tooling.
• Build deep partnerships with engineering leaders. Work closely with product engineering teams on design and implementation choices of large-scale distributed systems.
• Partner with the broader organization to learn from incidents through a blameless post mortem process.
• Mentor and lead other Site Reliability Engineers. Uplevel and support others with servant leadership, mentorship, advocacy, and allyship.

Your Expertise:

• Proven track record of 2+ years in management and technical leadership, with a strong focus on Reliability Engineering
• Extensive prior experience in Reliability Engineering and Software Engineering disciplines as an individual contributor.
• Strong familiarity with software engineering principles, including object-oriented and functional programming paradigms, design patterns, and code quality practices.
• Solid working knowledge of engineering best practices.
• BS/MS/PhD in Computer Science, a related field, or equivalent work experience preferred.

How We'll Take Care of You:

Our job titles may span more than one career level. The starting base pay for this role is between $204,000 and $259,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range$204,000—$259,000 USD